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Audi Burlington

Burlington, MA

4.9
2,967 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 2,967 reviews

September 16, 2016

Shopping For an A4 Brian Okova at Herb Chambers Audi in Burlington did a great job helping me last week. Although I didn't wind up findong one that would work for me, he More

by rgranahan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Okova
Sep 16, 2016 -

Audi Burlington responded

Thank you for taking time out of your day to write this feedback regarding Brian. We appreciate the kind words and I know Brian will appreciate it as well. Thank you again and please let us know if there is ever anything we can assist you with. Best, Adnan Sehovic, General Manager

September 16, 2016

edficient service Derek was very efficient and friendly. Service was quick and the car wash was great. He recommended the heater software update from the recall notice More

by Tom1959
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
Sep 16, 2016 -

Audi Burlington responded

I’m so happy to read that your service visit with Derek went so smoothly. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, Adnan Sehovic, General Manager

September 15, 2016

Derek Brodeur was great 15K service was performed and the car was ready sooner than expected. A couple of additional minor issues were resolved. Derek explained everything More

by steve99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
Sep 15, 2016 -

Audi Burlington responded

Thank you, Steve! We realize that customer service is of the utmost importance in our business, so it's rewarding to hear comments like yours about Derek. Thank you for the recommendation and we look forward to serving your automotive needs again. Best, Adnan Sehovic, General Manager

September 14, 2016

25000 Mile Service It was a pleasure working with Derek Brodeur during last week's visit. Derek was respectful of my time, communicated well and delivered my vehicle ba More

by Audi Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
Sep 14, 2016 -

Audi Burlington responded

Thank you for sharing this terrific feedback and for choosing Audi Burlington for your service needs. It’s a pleasure to read that Derek was able to assist you with your 25,000 mile service. For all of our customers who walk through our doors, we want to demonstrate world class service and nothing less. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, Adnan Sehovic, General Manager

September 14, 2016

Purchase of new Q7 from Brian Okova at Chambers Audi Brian was very thorough in explaining all ocf the new features on the 2017 Q7. There was no high pressure salesmanship and over all it was a very goo More

by paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Dota, Brian Okova
Sep 14, 2016 -

Audi Burlington responded

It is so great to know that Brian and Nick provided you with a no pressure and welcoming experience while purchasing your new Audi Q7. Our primary concern is delivering flawless customer service and I’m happy to know that they provided you with exactly that. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, Adnan Sehovic, General Manager

September 13, 2016

5,000 mile check up Audi was ready and waiting for my car when I dropped it off. Service appt was timely and efficient. I did not encounter any issues at all. More

by adel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
Sep 13, 2016 -

Audi Burlington responded

Thank you for taking the time to share your recent experience with our Service Department! Derek is an asset to our team, and it is encouraging to hear he impressed you by delivering our trademark service. Thank you for your recommendation and we hope to serve your automotive needs for many more years to come! Best, Adnan Sehovic, General Manager

September 12, 2016

The dealership is a lovely space and Brian is great! I went to the dealership with my kids in tow and was pleasantly surprised at how spacious and snack-filled it is. Brian was really friendly, not push More

by Emily Jeep Klingaman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Okova
Sep 12, 2016 -

Audi Burlington responded

Thank you so much for your feedback and recommendation. We're so glad that you and your kids had such a positive experiences with our dealership, specifically with Brian. He is truly an asset to this team. Thank you again and we hope to see you in the future! Best, Adnan Sehovic, General Manager

September 10, 2016

Audi Q7 lease and trade in. Brian did a great job and was very responsive, detailed oriented, and knowledgable. Also very nice to work with. He was helpful with our trade in as w More

by Britten tyler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Dota, Brian Okova
Sep 10, 2016 -

Audi Burlington responded

Thank you for sharing your story! We really appreciate your business, as well as, your feedback on working with Brian and Nick. They are valuable members of our team. We trust you are enjoying your new Audi Q7 and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Adnan Sehovic, General Manager

September 09, 2016

A decade of great Service! I have purchased many cars from this dealership and referred many of my friends who have also purchased cars. Josh takes care of everyone with the sa More

by Travis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Levy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Morrison
Sep 09, 2016 -

Audi Burlington responded

Thank you, Travis! It is a pleasure to read about your experiences with us. Our top priority is delivering flawless customer service. It's so nice to know that Josh and Jay have been able to provide you with such pleasant experiences. Thank you for taking the time to write this wonderful review and we look forward to seeing you again in the future! Best, Adnan Sehovic, General Manager

September 09, 2016

Trouble with scratched and gouged wheels Tim Sousa did a great job in analyzing the damage to my right front tire and wheel and suggested a remedy that looks fantastic and saved me the cost More

by john716
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Sousa
Sep 10, 2016 -

Audi Burlington responded

Thank you, John! I'm so glad that Tim was able to assist you with your A5 Cabriolet service needs. He is such an asset to our team. If any questions arise about your A5, feel free to reach out to us. Best, Adnan Sehovic, General Manager

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