Back

Audi Burlington

Burlington, MA

4.9
3,309 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Contact Dealership

62 Cambridge St

Burlington, MA

01803

Directions

By Type

Showing 3,309 reviews

October 20, 2016

Great service! I have my RS4 serviced at Audi Burlington regularly. Jim in Service does a fantastic job keeping me in the loop every time and always has the car was More

by Matt M
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2016 -

Audi Burlington responded

Thank you, Matt! We appreciate your business and we look forward to serving your automotive needs for many more years to come. Best, Adnan Sehovic, General Manager

October 20, 2016

The King Jim is a true professional and the best service advisor I have ever met. He always makes sure my A5 is well taken care of. Time after time Jim offer More

by dano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 20, 2016 -

Audi Burlington responded

Thank you! We take great pride in surpassing any and all expectations you might have with servicing your vehicle. I’m so pleased to know that Jim proudly represented our company values and provided you with such great service. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Sincerely, Adnan Sehovic, General Manager

October 20, 2016

Audi A4 I had a great experience with the service center at Audi Burlington. Jim was awesome to deal with. He was very knowledgeable about the issues with my More

by ncummings1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2016 -

Audi Burlington responded

Thank you for your glowing review! We strive to offer all of our guests’ exceptional service. Employees like Jim make that possible. If we can assist you in any way in the future, please do not hesitate to contact us. We are always happy to help! Best, Adnan Sehovic, General Manager

October 20, 2016

Burlington Audi dealer service is great! I have been going to Audi Burlington for the past 6 or 7 years. I like the overall atmosphere and quality of service at the dealership, and I especia More

by hn_hu
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2016 -

Audi Burlington responded

Thank you! We work hard to treat our customers and their vehicles with the utmost care, and it is always a delight to read that one of our team members is exceeding our customers' expectations. Thank you and we look forward to serving your automotive needs for many more years to come! Sincerely, Adnan Sehovic, General Manager

October 20, 2016

Excellent experience I had a very good experience with the Service Department of Audi Burlington, visiting for the 1st time this summer. I have a 2009 B8 A4 that had deve More

by fredmarland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2016 -

Audi Burlington responded

Thank you, Fred! At Audi Burlington we take great pride in surpassing any and all expectations you might have when servicing your vehicle. I’m so pleased to know that Jim provided you with such great service. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Sincerely, Adnan Sehovic, General Manager

October 20, 2016

Keeping the R8 running gR8. I recently brought my car in after receiving a dash warning light. I was immediately warmly greeted by Brendan and Jim, and as if we were long lost f More

by lhuynhR8C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Russo, Anitra Pierson
Oct 21, 2016 -

Audi Burlington responded

Thank you for your feedback on your recent R8 service. We work hard to deliver a quality service experience that exceeds expectations. Jim, Anitra, Jason and Brendan are a true testament to that. Feel free to stop in anytime if you need assistance, we're always happy to help! Kind Regards, Adnan Sehovic, General Manager

October 19, 2016

5k service Derek is great and always very helpful. Thanks for scheduling my appointment so quickly. Always a pleasure. I will definitely continue to have my c More

by Nicole Biondo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
Oct 19, 2016 -

Audi Burlington responded

Thank you! We pride ourselves on offering high quality customer service, and I'm glad Derek was able to assist you. Until we have the opportunity to work with you again, take care! Best, Adnan Sehovic, General Manager

October 19, 2016

Great Service Experience Scheduling the service was easy. I was quickly provided with a new, clean loaner car when I arrived, and my car was ready for pickup sooner than I ex More

by Brendan Shank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
Oct 19, 2016 -

Audi Burlington responded

Thank you for the five-star review, Brendan! We're so happy to hear that Derek and our service department were able to assist you. Derek is a real asset to our team and I know he will be glad to see your kind words. Thank you for your business and we look forward to assisting you again in the future! Best, Adnan Sehovic, General Manager

October 19, 2016

Direct, quick, dropped the car off and another was ready Detailed explanation, the issue was caught in the Spring, but didn't need to be addressed at the time. Report was thorough, and a replacement was rea More

by Daniel Edmonds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
Oct 19, 2016 -

Audi Burlington responded

Thank you for your glowing review, Daniel! We strive to offer all of our guests’ exceptional service both before and after the sale. Employees like Derek make that possible! If we can assist you in any way in the future, please do not hesitate to contact us. We are always happy to help. Best, Adnan Sehovic, General Manager

October 19, 2016

Always easy Service is so simple and easy at Audi Burlington. I walk in, they do their thing, I relax and then I drive off in my tuned up car! Easy as pie and t More

by Liesel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
Oct 19, 2016 -

Audi Burlington responded

Thank you so much for your feedback and recommendation. We're so glad that you had such a positive experiences with our dealership, specifically with Derek. He is truly an asset to this team. Best, Adnan Sehovic, General Manager

...
273
...