Audi Burlington

Our overall experience with Audi of Burlington was excellent. We were looking for a car and didn't have much time to wait. Josh and Caitlin were able to get the car we wanted in under a week! They w excellent. We were looking for a car and didn't have much time to wait. Josh and Caitlin were able to get the car we wanted in under a week! They were extremely accomodating and patient in working with our time contraints. Once the car was in, Caitlin was super helpful in showing us all the cars features. She even emailed the next day to see how our maiden voyage went! We'll definitely be back in the future! More

From the get-go our encounter with Jay Levy was tops. He was friendly and welcoming. We felt at ease immediately, and never was there a moment in which we felt we were being pressured. His sincerity and str was friendly and welcoming. We felt at ease immediately, and never was there a moment in which we felt we were being pressured. His sincerity and straightforwardness allowed for a real feeling of doing good business. Having gone on line prior to our visit, we knew exactly what we wanted: the only Miata on the lot. To our relief, Jay alerted us right off that there would be no negotiating given the very fair asking price that we also noted--that also meant faster service. He knew the company's procedures which made for a smooth transaction. If there were a model salesman, it would be Jay Levy. What more could one ask for than friendliness, integrity, and knowledge combined? We are looking forward to receiving the second electronic key and owner's manual, as promised. We would definitely recommend both Audi Burlington and Jay Levy to anyone looking to purchase a car. Thank you. More

I recently purchased a pre-owned Audi A4 from Steve Campbell at Herb Chambers Audi Dealership in Burlington. I found the experience very easy. Steve was very helpful in taking me for a test drive, sho Campbell at Herb Chambers Audi Dealership in Burlington. I found the experience very easy. Steve was very helpful in taking me for a test drive, showing me the features of the car, acquainting me with the customer service area and making sure that I met Marc, the financial person, and that everything was ready when I came in for appointments. When I needed information from Steve, I had his email address and cell phone number and he was always available and helpful. I would definitely go back to him the next time I make a car purchase. I really had no idea that buying a car could not only be hassle free but actually a very pleasant experience. I would also recommend him to friends as the person to contact if interested in an Audi. I have been a loyal Herb Chambers customer for years and this latest experience confirmed the great service and positive experience I have had with this dealer. More

I've been getting my Audis serviced at Audi Burlington since 2008, and I've been nothing but thrilled with the experience I've received over the last 6 years. The staff are helpful, knowledgeab Burlington since 2008, and I've been nothing but thrilled with the experience I've received over the last 6 years. The staff are helpful, knowledgeable, friendly, and accommodating, and they always treat me like a VIP. While service isn't cheap, it is in-line with other dealerships, and the quality is top notch. I've recommended Audi Burlington on many occasions in the past, and would absolutely recommend them again without hesitation. More

Just completed my first purchase from the Burlington team where Mikail Moiseyev and Lanell Beckles helped me drive away in an S5 today. I was extremely impressed with Mikail and Lanell's approach to unde where Mikail Moiseyev and Lanell Beckles helped me drive away in an S5 today. I was extremely impressed with Mikail and Lanell's approach to understanding my needs and delivering the car that meets them. The overall experience was relaxed and customer centric with no evidence of sales pressure being applied. Quite honestly, the most pleasant car purchasing experience I have had! I would absolutely recommend Audi Burlington and Mikail & Lanell if you are looking to purchase a new vehicle. More

My experience with this dealership and more importantly with Lanell and Mikail was by far the best car buying experience I have had. They were extremely helpful, listened to what I was looking for, and wer with Lanell and Mikail was by far the best car buying experience I have had. They were extremely helpful, listened to what I was looking for, and were an absolute pleasure to work with. Highly recommend these two!!! More

This is the second time I have worked with Caitlin Meuse during my Audi purchase and both times have been nothing short of exceptional. Her attention to detail, friendliness and customer service are quite during my Audi purchase and both times have been nothing short of exceptional. Her attention to detail, friendliness and customer service are quite honestly the best I have seen in all of my car purchasing experiences (this is my 4th). She went above and beyond to make sure I had exactly what I wanted and even came in on her day off to deliver my car to me! It was truly a pleasure dealing with both her and Nick & will definitely be back for my next purchase! More

Jay, was a very informative, professional, patient and friendly Sales Person. I was very happy with the whole experience and in less that 3 hours I had the car I wanted. friendly Sales Person. I was very happy with the whole experience and in less that 3 hours I had the car I wanted. More

I went for service for a noise that was there since sometime. Audi had already replaced parts under warranty to solve the problem with no success. This time they told me they would do what it takes to sometime. Audi had already replaced parts under warranty to solve the problem with no success. This time they told me they would do what it takes to find and fix it. The issue was basically invisible and they had to compare my car with another one to find the issue in the roof box (it is a cabrio). That has been tuned, and the service team has been driving in my car to make sure it was fixed, and they succeeded to fix it. What I love is that you get a nice loaner, a smile, everything is on time, and regular updates by phone. I wish all service teams would be the same. Congratulations More

Cindy really went above and beyond Before I came in she offer me a loaner car for the day. This made it real convenient for me. I came in for the first 5000 mile check and she went over everything the offer me a loaner car for the day. This made it real convenient for me. I came in for the first 5000 mile check and she went over everything they were going to do then brought me to the loaner car, a nice Q6. I couldn't get the loaner car back until the next morning and that was fine. Cindy called me to say the car was done and enjoy the day. The next morning I dropped off the loaner and picked up my Q5. It took less then ten minutes. Thanks Sean More