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Audi Burlington

Burlington, MA

Overview
Employees
Reviews
Vehicles
4.9
2,966 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 2,966 reviews

July 21, 2023

I just started leasing an A3 and had the pleasure of having Ali help me through the process. He is knowledgeable, honest, and incredibly tenacious when it comes to his clients and I cannot say enough p More

by Mcdermott.jennifer461
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Mohajer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2023 -

Audi Burlington responded

Thank you for the positive review! We're happy to hear that Ali provided you with excellent service during your leasing process. We appreciate your kind words and hope you enjoy your new Audi A3!- The Audi Burlington Team

Helpful 1
July 20, 2023

Yes, they're expensive, but Kelly Mulvaney and the dealership went above and beyond to provide concierge-level service. More

by katlev
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2023 -

Audi Burlington responded

Katlev, thank you for the great review! We're glad to hear that Kelly and our team at Audi Burlington provided you with exceptional service. We appreciate your business and hope to see you again in the future!

Helpful
July 20, 2023

Solid nice waiting area pretty competent and pretty much on time need I say more More

by Pillai
Recommend Dealer
Yes
Employees Worked With
Max
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Jul 21, 2023 -

Audi Burlington responded

Hi Pillai! Thank you so much for your feedback! We're thrilled to hear that you had a positive experience and found our team competent and punctual at Audi Burlington! Have a fantastic day!

Helpful
July 20, 2023

WORST CAR BUYING EXPERIENCE EVER! Avoid this place at all costs. Incompetent staff and absolutely terrible service center! They failed (twice) to do a basic alignment despite ass More

by erickevorkian
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Brown
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laris Gacanovic
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Jul 25, 2023 -

Audi Burlington responded

Hi Eric, We have a brand new state-of-the-art alignment machine and very experienced personnel operating it. It is unfortunate that you elected to visit another shop that provided you with incorrect information after your purchase. We did not and would never sell a client a vehicle that would not pass a Massachusetts inspection. Feel free to reach out if you care to chat. George Kotsiras – General Sales Manager – gkotsiras@herbchambers.com

Helpful
July 19, 2023

Derek is awesome! SO helpful & chill 😎 I am very happy that he was there to help me! More

by ljtpeters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Partridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2023 -

Audi Burlington responded

Thank you for the 5-star rating! We're delighted to hear that Derek provided you with exceptional service during your visit. We'll see you next time at Audi Burlington. Drive safely!

Helpful
July 18, 2023

Audi of Burlington is a solid dealer. Responsive and communicative. I’ve had good experiences there overall. More

by Dckane68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2023 -

Audi Burlington responded

Thanks for the review! We're happy to hear that you've had positive experiences with Audi of Burlington. If there's anything else we can do for you, feel free to let us know. Have a great day!

Helpful
July 18, 2023

Great service advisor. Always helpful and makes every effort to meet customer needs. Great service from techs too More

by Avedisian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2023 -

Audi Burlington responded

Thank you for the positive feedback! We're glad to hear that our service advisor and technicians provided great service at Audi Burlington. Your satisfaction is important to us, and we appreciate your support. Have a wonderful day!

Helpful
July 18, 2023

Showroom was awesome Service fantastic. Salesman was very helpful. Love the car I purchased from them More

by elenah56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Lazarro
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Jul 18, 2023 -

Audi Burlington responded

Hey Elena, thank you for the awesome review! We're glad to hear that you had a fantastic experience at Audi Burlington. Enjoy your new car. Drive safely!

Helpful
July 15, 2023

I am very pleased with the cooperation with Scott J from Audi Burlington. Transaction completed, collection Q3 on Monday. I will write something about driving after delivery 😘😘😘 More

by hana53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Gaskell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2023 -

Audi Burlington responded

Hana, we're so glad to hear that you had a positive experience working with Scott J at Audi Burlington! We hope you enjoy your new Q3 and look forward to hearing about your driving adventures. Thank you for choosing us! 😊🚗

Helpful
July 14, 2023

Antony Ferreira at service is exceptional! Great customer service and care!! I strongly recommend him! Thank you Toni !!! More

by lvitchev
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2023 -

Audi Burlington responded

Thank you for the great review! We're pleased to hear that Antony at Audi Burlington provided you with exceptional service experience at Audi Burlington. We appreciate your recommendation and will be sure to pass along your kind words to him. Have a fantastic ride!

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