Audi Burlington
Burlington, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Jim in the Service department should be the poster boy for Exceptional customer service. Best I’ve seen in a really long time! for Exceptional customer service. Best I’ve seen in a really long time! More
Very professional staff. Loaner car was clean and ready immediately. Service was quick and thorough. Loaner car was clean and ready immediately. Service was quick and thorough. More
It was a relaxed, no pressure, informative and enjoyable experience. Brendan addressed all our questions and we left the dealership happy new car owners. experience. Brendan addressed all our questions and we left the dealership happy new car owners. More
The staff were helpful, nice and experienced. Easy process, thanks to all involved, happy with my purchase Easy process, thanks to all involved, happy with my purchase More
Victoria was great Easy to deal with, understanding, an knowledgeable. She followed up on any issues or concerns very timely. knowledgeable. She followed up on any issues or concerns very timely. More
Peter and Ali are helpful in making the process smooth. We didn’t expect to have our old car trade in and getting the car we want in just 2 days. We didn’t expect to have our old car trade in and getting the car we want in just 2 days. More
Jay was fabulous. So amazingly helpful in guiding me through the car options that would meet my needs. And very patient with my many, many questions. After purchase So amazingly helpful in guiding me through the car options that would meet my needs. And very patient with my many, many questions. After purchase, he spent as much time with me as I needed to show me all the ins and outs of the car’s functionality, which was immensely helpful. He also was great in facilitating a full transaction (trade in the old car and drive off the lot with a new car) in less than 24 hours. Totally amazing. And Ali was great with all the financing and going through the additional options for the car. Again, he was very patient with all my questions and didn’t just try to lead me to the most expensive options, but rather guided me to the reasonable options. Much appreciated. I am a entirely satisfied customer on all fronts. Thanks! More
I love this dealership. Great for service. Jim is fabulous. Always gives me the straight story on the state of my 10 year old car. I highly recommend this dealership and Great for service. Jim is fabulous. Always gives me the straight story on the state of my 10 year old car. I highly recommend this dealership and Jim as well. More
The service department is always a pleasure to work with. I have never had an issue with the work. Max is my favorite service rep. He keeps you updated on progress and gets you in and out quickly. I have never had an issue with the work. Max is my favorite service rep. He keeps you updated on progress and gets you in and out quickly. More
Do not buy a car from these people. Their cars just sit on the lot and rot out and then they sell them to people and make money off you when you have to keep bringing it back. And 550.0 Their cars just sit on the lot and rot out and then they sell them to people and make money off you when you have to keep bringing it back. And 550.00 for an oil change lol in what world. Must be some fancy oil lol what a joke. Worst experience everrrr! How they treat you after you buy the car is disgusting. This company should be ashamed of themselves. They don’t even deserve a star. Don’t know how they sleep at night. Absolutely awful. More




















