
Audi Burlington
Burlington, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,339 reviews
I hit a pothole and damaged a tire. I was able to bring the car in immediately upon calling the Audi Burlington service line. Anthony was my service advisor. He was very competent an I was able to bring the car in immediately upon calling the Audi Burlington service line. Anthony was my service advisor. He was very competent and easy to communicate with about the car. He handled the process efficiently while clearly explaining what they would do to replace the tire and ensure there was no additional damage caused by the pothole ... and explained the cost The tire was replaced and a no-charge multipoint inspection was done that checked fluids, filters, steering, brakes, etc. and found no additional problems. The car was washed before it was returned to me. Everything checked was documented. When the work was completed Anthony explained in detail what had been done and what to look out for in the future regarding tire wear. He also provided me with a brief video made by the Audi technician who worked on the car summarizing what he did. The service was excellent and Anthony couldn't have been better as an advisor. More
Great Experience Nate and Sven were great took their time and answered all my questions. and answered all my questions. More
Burlington Audi and Thanh Nguyen specifically were the best in helping find my new car. They were attentive and did everything they could to get me in my dream car. He stayed in contact as new inventory c best in helping find my new car. They were attentive and did everything they could to get me in my dream car. He stayed in contact as new inventory came in and alerted me before the cars even hit the site. Unbelievable service. More
Nathan Partridge as well as Alex Zizza were great to work with. A problem came up which was out of their hands but they were very helpful until it was resolved. with. A problem came up which was out of their hands but they were very helpful until it was resolved. More
Caring and efficient Service team. Keep one informed of what is going on with recommendations. Available to answer any questions at anytime. Keep one informed of what is going on with recommendations. Available to answer any questions at anytime. More
Laris was great. Had exactly what we wanted and was clear, attentive, professional and a great guy overall. Everything was completed on time, registry run was avoided Had exactly what we wanted and was clear, attentive, professional and a great guy overall. Everything was completed on time, registry run was avoided thanks to his efforts, This was our third purchase over 6 years but first with Laris. We will return and ask specifically for him next time out. Great Audi Burlington ambassador. Thank you. John and Julie Keefe More
Superior customer service! ! My last service appointment was exceptional, easy to schedule and clear communication throughout the appointment. ! My last service appointment was exceptional, easy to schedule and clear communication throughout the appointment. More
Peter the salesman was great. Up front, and easy to work with. George the Sales Manager came over to introduce himself and offered his contact if needed for any reason. Typical g Up front, and easy to work with. George the Sales Manager came over to introduce himself and offered his contact if needed for any reason. Typical great service from a Herb Chambers dealership. More