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Audi Burlington - Service Center

Burlington, MA

4.8
1,391 Reviews

1,391 Reviews of Audi Burlington - Service Center

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February 18, 2025

I had my Audi serviced at the Audi Dealership in Burlington, MA. I can’t say enough about Anthony’s assistance and the overall experience. I would highly recommend this dealership! More

by katcon19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Audi Burlington responded

Katcon19, we're delighted to hear that Anthony and the Audi Burlington team provided you with a great service experience. Thank you for recommending us!

February 18, 2025

The Audi Burlington team did the Mass Inspection for my recently purchased Q5. The team was extremely friendly and got the work done quickly. The waiting area was very comfortable making the half hour wait More

by CNabs34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Mullaney
Feb 19, 2025 -

Audi Burlington responded

Hi! We're delighted to hear that your Mass Inspection experience was efficient and pleasant at Audi Burlington! Our team takes pride in providing friendly service, and we're glad you enjoyed the comfortable waiting area. We look forward to assisting with any future maintenance needs!

February 17, 2025

This is my second time taking my audi for service and maintenance and I loved it. All the Audi staff are amazing and very professional. I would like to recommend this dealer to anyone who is intereste More

by Pizarrosoantonio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Audi Burlington responded

We're delighted to hear that your service experience at Audi Burlington was exceptional! Thank you for recommending us and trusting our team with your Audi. We look forward to seeing you again!

February 16, 2025

Jim P and team are the best. I’ve been working with Jim for many years, and he’s amazing. Thorough professional and 100 percent dependable. Thank you, Jim! More

by Jessica Mc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Audi Burlington responded

Jessica, thank you for your continued trust in Jim and the Audi Burlington team! We're delighted to hear about your positive experiences over the years and look forward to seeing you next time!

February 16, 2025

Convenient modern facility with polite professional employees that try their best to identify all issues to avoid getting stuck out on the road. More

by sandburst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Ha
Feb 17, 2025 -

Audi Burlington responded

Thank you for reviewing your recent visit here at Audi Burlington! We're glad to hear that our team provided professional service and thorough care. Safe travels, and we look forward to assisting you again in the future!

February 12, 2025

My experience was great. It was my first time doing a full service at Audi and they were very efficient in getting me in and out. More

by angelamccartney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Audi Burlington responded

Angela, we're delighted to hear that your first full service experience at Audi Burlington was efficient and positive. Thank you for choosing us!

February 12, 2025

Brought my car in for repairs. They were quick to provide diagnostic results and recommended repairs, and provided a fair price. Overall good experience, would recommend. More

by Josiah DeLange
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Audi Burlington responded

Josiah, we're glad to hear you had a positive experience with our team at Audi Burlington. We appreciate your recommendation and hope to see you again in the future!

February 11, 2025

Excellent service complicated situation took care of everything. I have always had excellent experiences with Audi Burlington More

by e.boemer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Audi Burlington responded

e.boemer, we're delighted to hear that our team at Audi Burlington was able to handle your situation with excellent service. Thank you for being a loyal customer and sharing your positive experiences!

February 07, 2025

Excellent service. Price was accurately what they estimated. On time service with no surprises The car even came back washed with the internal matt’s cleaned which was More

by Leroy.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Audi Burlington responded

Leroy, we're delighted to hear that you had a seamless experience with us at Audi Burlington. It's great to know our team met your expectations and added those extra touches! Thanks for choosing us!

February 07, 2025

Anthony and Mike are the Best! They are always pleasant and smiling and make sure to give you greatest customer service experience! I’m glad I deal with them whenever my car needs More

by Renee F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike, the one who puts you in the loaner car is also great to deal with!
Feb 08, 2025 -

Audi Burlington responded

Hi Renee .F! We're delighted to hear that Anthony and Mike have provided you with excellent service at Audi Burlington! Thank you for your kind words and support. We'll be sure to share this feedback with them!

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