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Audi Burlington - Service Center

Burlington, MA

4.8
1,408 Reviews
Call Service Center (781) 272-8880

1,408 Reviews of Audi Burlington - Service Center

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April 01, 2025

Checked the thumb touch lock function on all door and replaced the defective the defective units More

by srpillm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2025 -

Audi Burlington responded

We truly appreciate your support—thank you for the five stars! – Audi Burlington

March 30, 2025

Dealership and service were excellent and above expectations. Minimum inconvenience. Coffee and snacks were provided. More

by Neville-lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2025 -

Audi Burlington responded

We're delighted to hear that your experience at Audi Burlington exceeded expectations. Thanks for sharing your feedback with us and please don't hesitate to reach out if we can be of service again in the future!

March 29, 2025

Service was excellent. They were ready for me, got me a ride to work, and had the car done when I finished up at work. More

by McLovin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Ha
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Mar 31, 2025 -

Audi Burlington responded

It's fantastic to hear that our Audi Burlington team provided such a seamless service experience for you. We appreciate your feedback and look forward to assisting you again in the future!

March 26, 2025

Derek and the entire service department provided us with excellent service! The video of the health report for vehicle is an excellent tool. Car was finished on time as promised. As always great service. Th More

by Audi/Honda Driver
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2025 -

Audi Burlington responded

Thank you for the wonderful feedback! We're delighted to hear that Derek and our service team at Audi Burlington provided excellent care. It's great to know the video health report was helpful, and we appreciate your continued trust in us!

March 22, 2025

Audi Burlington is my first and only choice to service an Audi. Prompt, professional Audi trained technicians see to all of my service needs. Thank you for another great visit. More

by happy RSQ8 owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2025 -

Audi Burlington responded

Thank you for choosing Audi Burlington as your go-to service center! We're delighted to hear that our prompt and professional team continues to meet all of your needs. We look forward to seeing you again for future visits!

March 06, 2025

Excellent service and staff! Will continue to get my car serviced here and will recommend to others More

by molly.williams6344
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2025 -

Audi Burlington responded

Molly, We're glad this experience could earn us five stars! Thank you! - Audi Burlington

March 03, 2025

Ray and the team at Audi Burlington are always very friendly and efficient. I wouldn’t take my car anywhere else! More

by Kaitlincarriere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2025 -

Audi Burlington responded

We're delighted to hear that Ray and the Audi Burlington team have earned your loyalty with their friendly and efficient service. Thank you for choosing us!

March 03, 2025

Anthony was knowledgeable and kept me informed as to when my car was serviced. He made sure that I understood what had been done. More

by GT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2025 -

Audi Burlington responded

We're delighted to hear that Anthony provided you with excellent service and kept you informed throughout your visit at Audi Burlington. Thank you for sharing your experience, and we look forward to assisting you again in the future!

March 02, 2025

I cannot say enough about this dealership. From purchase to service, everyone at Audi Burlington is superb! More

by CatC.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2025 -

Audi Burlington responded

Thank you for the glowing review! We're delighted to hear that your experiences with both our sales and service teams at Audi Burlington have been superb. We look forward to serving you again in the future!

March 01, 2025

From scheduling service and getting the loaner to the timely completion of the wok, Jim Parolisi was the absolute best. More

by Kipper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2025 -

Audi Burlington responded

We're delighted to hear that Jim provided such excellent service at Audi Burlington! Thank you for sharing your experience, and we look forward to assisting you again in the future.

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