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Audi Coral Springs

Coral Springs, FL

4.8
4,888 Reviews
Welcome to our new website! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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5555 N State Rd 7

Coral Springs, FL

33073

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Showing 4,888 reviews

February 01, 2023

This particular dealership runs a tight ship. It's clean, efficient, and to the point. Nick and Quentin were able to put together a deal that worked for me. Tony is finance was great, too. Will c More

by AKARA81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Paserba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quentin Jarlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Carenza -- Finance Department
Feb 02, 2023 -

Audi Coral Springs responded

Thank you for the kind words for Nick, Quentin, and Tony! Congratulations again on your brand new luxury vehicle!

February 01, 2023

Kept me informed of the repair and gave a realistic time frame. Quickly had a loaner for me when the repairs would take longer than initially thought More

by robertfurno
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Macy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Urena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Audi Coral Springs responded

Thank you for the excellent feedback! We look forward to working with you again in the future!

February 01, 2023

very satisfied with initial visit and follow up for things we didnt quite understand. helpful cooperative and without any hassles More

by NICOLAITAN666
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Paserba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taryn Utterstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Audi Coral Springs responded

Thank you for the wonderful feedback! Congratulations again on your brand new luxury vehicle!

January 31, 2023

You guys were so far behind that you were not able to take of the things requested or the recall. I asked to have breaks checked as they squeaked. Nothing was done and no one told me why. I was handed More

by RSCHWANZ
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Audi Coral Springs responded

We thank you for the feedback. We would like to help clarify some of your concerns. I see your 2020 Audi Q5 came in on 1/27/23 at 8:33am and was completed the same day at 10:20am. In a little less than 2hrs we completed the 30k Service that was due, performed a brake fluid flush that was due and performed a brake inspection as requested and documented that all brake pads were at 10mm thickness which is well within the safe zone (this is on the paperwork you were given). This should have been verbally communicated to you as well and we apologize for that. Brakes will make "sound" to various levels depending on environmental conditions per our manufacturer. This is not considered a fault or defect and no repairs were required. In addition there is not a recall on your vehicle so we are not sure why you stated we "were not able to take of the things requested or the recall". We look forward to servicing your vehicle in the future if you should require our services.

January 31, 2023

AJ was professional, kind and made it great service. Service was in tine with no busses More

by TAMIRAMIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luan Nuriu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Guida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giancarlo Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luana Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ was the best. , Rodrigo Venegas
Feb 01, 2023 -

Audi Coral Springs responded

Thank you for the excellent feedback! We look forward to working with you again in the future!

January 31, 2023

Excellent experience with Troy Alley and everyone at the dealership. We drove our new car out of the showroom within a couple of hours. It was made very easy for us. We would definitely recommend. More

by BKS24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Alley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quentin Jarlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony
Feb 01, 2023 -

Audi Coral Springs responded

Thank you for the kind words, and congratulations again on your brand new luxury vehicle!

January 31, 2023

Daniel Villaverde our sales person was excellent He new the answer to any question we had Truly a pleasure to deal with W Heller More

by Hellerassociates
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Villaverde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Audi Coral Springs responded

Thank you for the wonderfully kind words for Daniel! Congratulations again on your newly acquired luxury vehicle!

January 31, 2023

The dealership projected the quality you would expect from a luxury automotive brand. The inventory of new vehicles on the lot was impressive which was very helpful in the purchasing process. Lastly, a More

by MSCOTT14
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul Carmona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Audi Coral Springs responded

Thank you for the excellent feedback! Congratulations again on your brand new luxury vehicle!

January 31, 2023

Javier gave us great service when we came to buy a certified pre-owned car. The whole process was fast and effective and we were out of there with our new car in less that 2h. We feel that we got a More

by Smorrison0203
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Audi Coral Springs responded

Thank you for the excellent feedback! Congratulations again on your newly acquired luxury vehicle!

January 30, 2023

I have 2 Audis and have bought cars from this dealership before. One of them (2021 eTron, 16K miles, under warranty) broke down in the middle of the road. I was towed to Audi Coral Springs by Audi RoadSide More

by ignacio.diaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Meyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Giancarlo Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luana Cruz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Audi Coral Springs responded

We understand your frustration, having a vehicle breakdown is never easy. Unfortunately, there are times when a vehicle is towed into a repair facility, and the vehicle may not be looked at and diagnosed immediately, or as quickly as a client would like. This happens when other clients have already brought in their vehicle or have an appointment for the same day your vehicle may be towed in. Due to capacity, it is always best to give clients a realistic timeframe when we anticipate getting your vehicle into the shop and diagnosed. The same is true when a client comes in unexpectedly, dealerships may not always have a Courtesy Vehicle available, but we do our best to manage each situation with as much urgency as possible and with the resources we have available. It seems in this case we were not able to meet your expectations despite our best efforts. We look forward to being able to assist you in the future should you require our services.

Jan 31, 2023 -

ignacio.diaz responded

This response is shameful and complete checking the box, almost automated nonsense. They told me: 1) That the dealership did not have many loaners and that the management policy was to not provide loaners to people who had not purchase their Audi there. So they are not Audi, in essence they do not care about representing the Audi brand but only about the cars they sell because they do not have enough resources. And it also does not count that I have bought other Audis from them and serviced with them many times before. 2) That they were backed up and would not be able to take a look to diagnose my car for 7-10 days. Again, in essence, that they do not have enough capacity to provide service. This is very different from “it was a busy day, but we will be able to look at it tomorrow” or something similar. Worst dealer ever. And I says this after owning several Audis for several years.

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