Audi Dallas

From the moment I walked in the door, I knew Audi Dallas was different. Dusty Craig welcomed me and asked if I would like him to help me. I did and he followed my lead without any pressure. He seemed conten was different. Dusty Craig welcomed me and asked if I would like him to help me. I did and he followed my lead without any pressure. He seemed content to be of service which he was. I described what I was looking for and he found the perfect car for me. It all seemed too easy and it was just that easy. I’ll recommend Audi Dallas every chance I get. Audi Dallas is all about customer service. I want to just go by there for a cup of coffee and a conversation. Thanks Audi Dallas….Henry S Miller More

Eric Muniz is really a true professional at his job. His knowledge is unsurpassed. Thank you Eric. knowledge is unsurpassed. Thank you Eric. More

Jeff & Audi Dallas did great job with finding the right car for me and handled all practicalities in quick manner. car for me and handled all practicalities in quick manner. More

Everyone is so friendly and helpful. I always leave with a smile and I always leave satisfied. I wouldn’t go anywhere else to purchase a car or for service. I can’t say enough about how awesome they are. a smile and I always leave satisfied. I wouldn’t go anywhere else to purchase a car or for service. I can’t say enough about how awesome they are. More

I’m impressed. Actually… maybe even a little ‘wowed’. Having purchased 20 + cars in my life (including 4 Audi RS models) in dealerships across the USA, I have had a mixed bag of experiences. Audi Dal Having purchased 20 + cars in my life (including 4 Audi RS models) in dealerships across the USA, I have had a mixed bag of experiences. Audi Dallas is hands down and unequivocally the best experience I have had during any car buying transaction. PERIOD. Like most consumers – I am a value guy. I want to be respected, treated fairly, and I want a deal. I felt the value was there, things were fair, the dealership was very reasonable, and everybody walked away happy. That hardly ever happens – right!!! Well… it happened on Dec 30th at Audi Dallas. After waiting many months (Audi’s delay - NOT the dealership) my nardo gray 2022 RSQ8 finally arrived. What an incredible car!!! Even though I live on the west side of the DFW area – I chose Audi Dallas because my experiences at the local Audi dealer (Grapevine) have been so horrendous, unprofessional, offensive, difficult, appalling, insulting, upsetting, contemptuous, and abysmal. Audi Grapevine tried to overcharge / gouge me on the new car purchase and then lowball me more than $5,000 on my current trade-in. Stay away! The Audi Dallas dealership was clean, super modern, spacious, and hospitable. Audi Dallas does the most volume of any Audi Dealer in the DFW area – and now I know why. Pricing, service, attention to details, and attitude. They get it. They treat you how they would want to be treated. You feel like you matter. Never did I feel like I was being sold. Instead, I felt like I was being educated and presented options by folks who genuinely cared more about my needs and happiness than their commission check. Thomas Hornsby, the General Sales Manager of Audi Dallas; was a fantastic communicator. He was fair on price and value (I shopped him against 40+ other dealers). He also paid me fairly for my 2014 RS7 Trade In! Mr. Hornsby was extremely helpful, ethical, integral, sincere, genuine, and honest. He is just an all-around good dude and someone who is easy to talk to and work with. He is a loyal, a team player, cares greatly about his team, customers, and doing the right thing. He has excellent leadership qualities and a very high EQ. He is somebody you can trust, believe, a man of his word, accountable, responsive, and truly a gentleman, leader, and executive in every respect. Artie Timin - the Assistant Sales Manager was equally impressive, thoughtful, considerate, courteous, and helpful. Artie took my trade in, helped me clean out my car, installed my temporary plates and even remembered to grab my sunglasses (which I forgot!!!). He personally escorted me around the dealership – introduced me to the parts guys and finance manager, helped me purchase some accessories - ensured I got everything I needed, and that all the paperwork was in order and correct. Artie even gave me some fantastic and much needed advice about window tinting, paint protection film, and ideas about how to really make my car look amazing (black door handles). The finance manager Stephen Rosencranz was professional, efficient, detailed, honest, truthful, and forthright. Never did I feel pressured. When I pushed back on some of the pricing for the add-ons or had questions – Stephen was factual, cordial, friendly, and respectful. Once he remarked – I will not insult you by offering ‘x or y’. On another item – he flatly stated – ‘yeah – that does not make sense for you.’. I genuinely felt he had my best interest in mind. I ended up buying Audi Care (highly recommended – you really do need this) and the 8 year – 80,000-mile extended warranty. Both were priced fairly and good deals. The Parts / Service Team. These guys are often overlooked – but they serve a very important part within the dealership Johnny & Daniel McClure – Great Job! I purchased a myriad of accessories for my car. They were priced fairly – and even the items that were not in stock they were able to get quickly. Their labor rates / time are fair and within market. They also did me a solid. I bought some black optic door handles. THEN…had no idea how to wire them up with the sensors – etc… The parts / service team dropped everything to help me understand the wiring / sensors and figure out how to get the door handles installed. Incredible. So grateful. I also wanted to give a shout out to Michael Eagleburger. What a nice young man. He was extremely personable, thoughtful, patient, and passionate. A former Navy Corpsman (Thank You for your service) – Michael was kind enough to walk me through all my car’s technology, and truly educate me on what was important. Folks want and need that winning of formula of honesty, ethics, integrity, trust, security, service, communication, value, quality, fairness, and simplicity. I am not sure there is a pickier or more type A guy out there than me – and I feel that Audi Dallas truly delivered on all of the above. Great job! More

Nice people. Clean facility. Everything was handled smoothly and efficiently. I would recommend. Thank you. smoothly and efficiently. I would recommend. Thank you. More

This is my second Audi through this dealership and if it's possible the experience only continues to exceed my expectations. Let's be honest car shopping is exhausting and a long process. Dusty did an ex it's possible the experience only continues to exceed my expectations. Let's be honest car shopping is exhausting and a long process. Dusty did an excellent job supporting my questions and his interpersonal connection with people is wonderful, great addition to the team! I was able to see my last salesperson Michael and catch up and make some new connections like Brett - who has been with you for 15 years, amazing. Jordan in service - my guy! - also stopped by and everything was nothing short of spending time with "family". Your dealership is amazing, your employees are amazing and Audi cars are just the best! I plan to be a lifelong customer, keep up the great work! More

Great service and top of the line professionalism. Makes me want to buy another Audi.. me want to buy another Audi.. More

Juan is great. Charged me a very reasonable price for key programming. Accommodated me at a later time when I missed my morning appointment. Went above and beyond got my car washed to my surprise. Look forwa programming. Accommodated me at a later time when I missed my morning appointment. Went above and beyond got my car washed to my surprise. Look forward to future business and car purchase More

We have been searching for a new car since October and let me tell you it was a very trying time. I'm so glad my husband and I waited. We were passing by and decided to stop at Audi and found our new car. let me tell you it was a very trying time. I'm so glad my husband and I waited. We were passing by and decided to stop at Audi and found our new car. Kurt Schuster was our Audi Specialist and he was absolutely amazing. He was very knowledgeable and helpful. He didn't mind running back and forth to get the keys to the next vehicle for us to test drive. I really appreciate him for not rushing us and letting us decide on which vehicle to pick. We picked our Audi and while we were signing the contract he had a few surprises for us. We were very happy with our experience with Audi Dallas and I will refer anyone looking to purchase a car here. More