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Audi Des Moines

Johnston, IA

4.6
1,437 Reviews
Lithia Audi of Des Moines is focused on providing customers with an honest and simpler buying and service experience.
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5190 Merle Hay Rd

Johnston, IA

50131

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Showing 1,437 reviews

January 30, 2020

As always, excellent service experience at Lithia in Johnston. Many thanks to Mark for outstanding customer service, even though I brought the car in a day early for its service! More

by LOUIEANDJOCK
Recommend Dealer
Yes
Employees Worked With
Mark Rummans
January 30, 2020

Q7 Service This is the friendliest dealership I've visited! I would highly recommend them as they've provided great continued service on my purchase from this d More

by jrice8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Robyn, Mark Rummans
January 27, 2020

I received my complimentary oil change. Great service, Done well within the 60-80 minutes they said they would be. Polite staff, clean environment. Also took a look at the 2020 R8 Spyder in More

by KYLE59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember her name.
January 27, 2020

Good Service 10K service went flawlessly. Still having an issue with static when I connect car play. Did what they suggested which was uninstall and reinstall th More

by DRahimtula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure who it was.
January 23, 2020

Bryan was very informative and helpful. I did not feel rush or anything. He explained everything that they did and was open to any questions I had. More

by matt.pennings7
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2020

It is always a pleasant experience working with the service department. The scheduling is easy, the loaner vehicles are great and the service is excellent. I appreciate the videos as well More

by Spaceship. Driver
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2020

Had my 10k mile service Had my 10,000 mile service along with a couple filters replaced. Service staff was professional and quick. They made everything very easy. Notified me More

by WPRUDENCIO0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2020

We received excellent service for our Audi Q7 from Audi Des Moines! The video from the technician was a cool added feature. Everyone was extremely nice and helpful. They let me know how long it would take More

by CORAFROSS
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2020

Easy and great to work with, explain everything to me and how and what the car can and can not do. Would recommend any one to talk to Elvis More

by Chinh51881
Recommend Dealer
Yes
Employees Worked With
Elvis Felic
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2020

10,000 mile service New facility logically laid out and very easy to navigate. Drop off and pick up experience is first class all the way, nice job on putting the custom More

by darin4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elvis Felic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Rummans
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