Audi Des Moines

Audi S5 Sportback Great staff and knowledgeable. My Audi Brand Specialist Elvis Felic has provided me great assistance and experience on my 3rd Audi in a year. Thank Great staff and knowledgeable. My Audi Brand Specialist Elvis Felic has provided me great assistance and experience on my 3rd Audi in a year. Thank you Audi of Des Moines. RCP More

I've been disappointed in my audi and the care. Enjoyed my Audi at first. Brought it in in August 2017 for routine maintenance and brake work and tire rotation was done. Afterwards it was loud and f Enjoyed my Audi at first. Brought it in in August 2017 for routine maintenance and brake work and tire rotation was done. Afterwards it was loud and felt like it fibrates when going over 65. Went back and complained about it, was told it was nothing to worry about. I often drive customers and friends in this car and many of them made comments about this (not good marketing). Brought it in just now and explained I was still unhappy with the way it is driving and if they could take it on the highway to experience my issue. Car was given back to me and no comment was made about this and I also do not think they test drove it. I know I need new tires, which might contribute, but I did not new tires in August when this first started. The guys are nice and very friendly, but I feel like I'm not heard and taken care of. Thanks, Rob More

Wonderful experience Live my Q7 Found the car I wanted at a great price. They held the car for me until I was able to make arrangements to come pick it up. Spend as much time as I ne Found the car I wanted at a great price. They held the car for me until I was able to make arrangements to come pick it up. Spend as much time as I need to feel comfortable with my purchase. Never pushy, never pressured, always professional. More

Service Took my Q7 in for tire rotation and service-was impressed with the price for the work done, the free car wash, and the waiting area was very nice. Took my Q7 in for tire rotation and service-was impressed with the price for the work done, the free car wash, and the waiting area was very nice. More

Awesome place to go Love the face that we got the car we wanted with the money we was putting down tank you brad. I will go back again Love the face that we got the car we wanted with the money we was putting down tank you brad. I will go back again More

Jorge Meza always take a great care my Needs and he is Very Nice , Wonderful and hard working man! He came to my house and helped me program garage door and inst always take a great care my Needs and he is Very Nice , Wonderful and hard working man! He came to my house and helped me program garage door and installed my I phone . I am 💯 Happy 😃 More

used truck purchase Quick to respond good follow up any questions I had Vary pleasant did all dealing on the phone and even got a trade in value over the phone a Quick to respond good follow up any questions I had Vary pleasant did all dealing on the phone and even got a trade in value over the phone and upon arrival to close deal had no surprises. Highly recommend thanks loads did all dealing on the phon More

Great Experience at Audi! I had been searching for new car for a few months, unwilling yet to part my Prius until I found the right car and the right deal. With Audi of Des Moi I had been searching for new car for a few months, unwilling yet to part my Prius until I found the right car and the right deal. With Audi of Des Moines and Brad, that happened. I had been on numerous test drives and met numerous sales people and the experience working with Brad and his colleagues (Elvis & Aleksandr) was the best. We got a great deal and Brad was the key part of that, making the purchasing decision easy and the following process simple. In the future, I intend to go back. More

Oil Change I purchased the prepaid oil change, so at the appropriate interval, I scheduled the service. When I checked in, it was assumed that I was there for a I purchased the prepaid oil change, so at the appropriate interval, I scheduled the service. When I checked in, it was assumed that I was there for a 35K service and they started to list all of the things that would be done for $600 +. I was taken aback because and assumed I was just there for an oil change. I decided not to have the other service work done as I just wasn't prepared for that, and needed to do some research to figure out what was really going on. In a perfect world, when I purchased the certified vehicle with 31K miles on it, I would have realized that I had a major service on the horizon. I got my loaner and headed to work. Ultimately, they found an issue with my brakes and performed the service under warranty. They needed to keep my car over night, so I kept my loaner longer. My research validated that 35K was an expected major, and I will likely schedule that work to be done. My experiences with their service department have always been positive, and it was this time as well. My only issue was being caught off guard by the major service that they were prepared to do. More

Great experience Rob Bridges took care of us today. I definitely recommend working with him, very knowledgeable. The rest of the staff was very friendly and the dealer Rob Bridges took care of us today. I definitely recommend working with him, very knowledgeable. The rest of the staff was very friendly and the dealership is nice! More