Audi Des Moines

Excellent service and great follow through We purchased a 2018 Audi Q7 in August. Our salesman, Brent Caswell, was knowledgeable and professional. When I have an question about any feature of We purchased a 2018 Audi Q7 in August. Our salesman, Brent Caswell, was knowledgeable and professional. When I have an question about any feature of the vehicle, he responds immediately. If I need service, he has them call me. Mark, in the service department, is prompt, friendly and conscious of my time. They have done a fabulous job from selling the car to us to solving a few minor service issues. More

Knowledgable, friendly service Great service team. Enjoyable to work with. They easily understood my service request and shared information about my car that gave me assurance tha Great service team. Enjoyable to work with. They easily understood my service request and shared information about my car that gave me assurance that my A7 is getting the best maintenance. More

My Audi experience Loved working with Juan to find the Audi that best fit my needs - he was friendly, enthusiastic, and knowledgeable about the vehicles that I was inter Loved working with Juan to find the Audi that best fit my needs - he was friendly, enthusiastic, and knowledgeable about the vehicles that I was interested in. We did several test drives to make sure that I was comfortable with my choice, and he took the time to explain all of the features and options available on each model of the Audi Q5. It is an absolute pleasure to drive, and I would recommend Audi to all my friends and family.. More

Quick and Easy Decided I'd like to surprise my wife with a new Audi A5 Cab days before Christmas. Called the dealership and the process could not have been easier. W Decided I'd like to surprise my wife with a new Audi A5 Cab days before Christmas. Called the dealership and the process could not have been easier. Wrapped up the whole process in less than an hour. Of course, my wife was surprised and loves the car. More

Recall service Service was great. Appreciate the loaner, it fit our needs well. They took goid care of my car while servicing it. General Manager Anthony Gladney is Service was great. Appreciate the loaner, it fit our needs well. They took goid care of my car while servicing it. General Manager Anthony Gladney is the best! More

2018 Audi SQ5 Prestige Ordered in middle of September arrived before Christmas - absolutely love the car! Always a pleasure working with Brian Braak (on the VW side...). Go Ordered in middle of September arrived before Christmas - absolutely love the car! Always a pleasure working with Brian Braak (on the VW side...). Got a fair price trading my 2012 Audi Q5 with 110,000 miles. More

Audi Service and recall Service was due on our Audi along with a recall, both were performed with total satisfaction... A loaner was provided, Friendly service and a clean Service was due on our Audi along with a recall, both were performed with total satisfaction... A loaner was provided, Friendly service and a clean car was returned! More

2018 Audi A5 I want to thank Brad for all his help during the purchasing process. My availability was very limited and he was very effective and efficient in gett I want to thank Brad for all his help during the purchasing process. My availability was very limited and he was very effective and efficient in getting the deal completed. He was always positive and solutions focused which made for an exceptional experience. More

Love our new car! Everyone was pleasant and helpful with our first experience with Audi! We love our new Q7! Thank you to everyone for all your help and our new ride! Everyone was pleasant and helpful with our first experience with Audi! We love our new Q7! Thank you to everyone for all your help and our new ride! More

First inspection It was a routine 10,000 mile inspection. They also did warranty work on my door. They had difficulty removal of the aluminum trim and burned part of It was a routine 10,000 mile inspection. They also did warranty work on my door. They had difficulty removal of the aluminum trim and burned part of the door. They were very apologetic and have ordered replacement parts to make it right. More