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Audi Des Moines

Johnston, IA

Overview
Employees
Reviews
Vehicles
4.6
1,438 Reviews
Lithia Audi of Des Moines is focused on providing customers with an honest and simpler buying and service experience.
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5190 Merle Hay Rd

Johnston, IA

50131

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Showing 1,438 reviews

July 20, 2022

Very fast & friendly service. I really wish the car was properly detailed. Some stains in the headliner. Otherwise, a very good overall experience! More

by wilcox_bobby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elvis Felic
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aleksandr Yanouskiy
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 20, 2022 -

Audi Des Moines responded

Thank you for your feedback, Bobby. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Audi Des Moines.

July 15, 2022

Everyone worked with me to make a great experience. I got the car I wanted and am happy with my purchase More

by SUSAN1KIDD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Bridges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aleksandr Yanouskiy
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Prudencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Cross
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Jul 16, 2022 -

Audi Des Moines responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Audi Des Moines!

July 10, 2022

I was treated professionally throughout the entire transaction by everyone I came in contact with at Audi Des Moines. More

by LIZLARSON21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Meza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anando Sacic
Other Employees : Fatima and Robin
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Jul 11, 2022 -

Audi Des Moines responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 02, 2022

Staff was exceptionally well versed in all aspects of the purchase and delivery process. Will definitely recommend them. More

by CBTY182
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faris
Print
Jul 05, 2022 -

Audi Des Moines responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Faris and our team here at Audi Des Moines are glad to have you as a customer.

July 02, 2022

Friendly staff good communications and informative. My sales person Elvis was top notch. Looking forward to a relationship with this sales person and dealership. Hope the service department is just as More

by BREWDOG57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elvis Felic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aleksandr Yanouskiy
Print
Jul 05, 2022 -

Audi Des Moines responded

Thank you! Elvis and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Des Moines.

July 02, 2022

Professional sales staff with great customer service. We look forward to returning to the dealership for our next car. More

by TGREWELL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aleksandr Yanouskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 05, 2022 -

Audi Des Moines responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Aleksandr met your expectations. Thank you again for choosing Audi Des Moines, we look forward to having you as one of our valued customers for many more years to come!

July 01, 2022

Work was completed on time and as promised. The Staff was friendly and professional. Thanks More

by MSSMITH93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Prudencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Cross
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Jul 05, 2022 -

Audi Des Moines responded

Ms. Smith, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 30, 2022

Alex was very helpful and thorough. All aspects of the trade in and purchase we great. More

by KENDA.TEMPLETON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Henson
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Jul 01, 2022 -

Audi Des Moines responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 29, 2022

Everything was first class…we just got the cars…a 2022 Q5 and a 2022 RS6 We have not had service work done More

by timberrv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Bridges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aleksandr Yanouskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anando Sacic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jun 30, 2022 -

Audi Des Moines responded

Here at Audi Des Moines, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

Jun 30, 2022 -

timberrv responded

Audi Des Moines 5 out of 5 Stars Jun 29, 2022 timberrv VERIFIED CUSTOMER Everything was first class…we just got the cars…a 2022 Q5 and a 2022 RS6 Avant We have not had service work done

June 29, 2022

Staff was very friendly and professional. All work was completed.as requested; and all of my questions were answered. More

by Marlyn Freese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Halstead
Print
Jun 30, 2022 -

Audi Des Moines responded

We appreciate your business and our team looks forward to serving you again soon!

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