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Audi Des Moines
Johnston, IA
1,438 Reviews
Lithia Audi of Des Moines is focused on providing customers with an honest and simpler buying and service experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,438 reviews
June 23, 2021
Friendly staff, helpful, and patient. Clean showroom, and service center. service center. More
by MONAURALUS
Verified Customer
June 23, 2021
Very happy with our purchase and the way we were treated. Couldn't be more pleased and appreciate the professionalism of Rob, Aleksandr and George. Couldn't be more pleased and appreciate the professionalism of Rob, Aleksandr and George. More
by olmstead
June 23, 2021
They did a great job with all aspects of purchasing the car. The sales representatives were very helpful throughout the process. I would definitely purchase a car again from them. car. The sales representatives were very helpful throughout the process. I would definitely purchase a car again from them. More
by bkj212
June 22, 2021
June 19, 2021
Great service, very professional, explained all repairs needed and provide recommendations for future services, easy scheduling service appointment, get everything done for very short time. Thank you needed and provide recommendations for future services, easy scheduling service appointment, get everything done for very short time. Thank you More
by Zeus
Employees Worked With
June 19, 2021
I've called twice and gotten no return phone calls when I had an issue. Salesperson said they would set up my account on the audi website because it was down at the time of delivery. So far it has not been had an issue. Salesperson said they would set up my account on the audi website because it was down at the time of delivery. So far it has not been set up nor have we received any emails pertaining to set up of my Q7. Still have to "proceed as guest" More
by JSPENCER698
June 18, 2021
Rob was the dream salesman to work with. He made sure I got the value I wanted for my vehicle I was trading in and he made sure I was completely satisfied with my new vehicle. He went out of his way to ord got the value I wanted for my vehicle I was trading in and he made sure I was completely satisfied with my new vehicle. He went out of his way to order all season mats for me because the vehicle didn’t have them at the time of purchase. Literally the best experience I’ve ever had at a dealership by far. More
by Benjamin Dubinovic
Employees Worked With
Other Employees :
Brady Fleischacker, Katie Cross
June 18, 2021
I was very impressed with our experience at Audi Des Moines. All personal that helped us was very generous with time they spent each time we have stopped in Moines. All personal that helped us was very generous with time they spent each time we have stopped in More
by mj.smith15075
Employees Worked With
June 18, 2021
I appreciate the clean car I got back. Thank They took my car in early since I was leaving town. I do appreciate that. Appreciate your courtesy thank you. car in early since I was leaving town. I do appreciate that. Appreciate your courtesy thank you. More
by HIPHARKER
Employees Worked With
June 17, 2021
It was a pretty simple process for me to order, receive and drive out in my new Audi. George did a great job of walking me through the process. Plus, my new vehicle even arrived a little earlier than pla and drive out in my new Audi. George did a great job of walking me through the process. Plus, my new vehicle even arrived a little earlier than planned. Very friendly and helpful staff in my experience at Audi Des Moines. More
by epowers1
