Audi Des Moines

I had to schedule a return visit to adjust the power I had to schedule a return visit to adjust the power window because it was leaking after a new regulator was installed. They fixed it right this time I had to schedule a return visit to adjust the power window because it was leaking after a new regulator was installed. They fixed it right this time. More

We had a great experience service and customer service was very welcoming. We were very informed on exactly what service was going to be done on our Q3. was very welcoming. We were very informed on exactly what service was going to be done on our Q3. More

Great experience with the purchase of my used Audi Q3. I was able to meet the same day with sales staff after the internet price dropped the day before. I was able to test drive, negotiate the sale with Elv was able to meet the same day with sales staff after the internet price dropped the day before. I was able to test drive, negotiate the sale with Elvis, get favorable financing approved with Aleks and drive off the lot in my vehicle, all within 2 hours. Everything was smooth, explained thoroughly and a positive with no pressure. More

Great service and customer service. Friendly! I don’t especially like doing these ratings, so it doesn’t please me that I HAVE TO WRITE 25 words. especially like doing these ratings, so it doesn’t please me that I HAVE TO WRITE 25 words. More

This transaction was quick and painless. TJ Bahner was great to work with. Mercedes Mickelson made quick work of the paperwork. My drive from Omaha was much longer than the time I spent in the dealership great to work with. Mercedes Mickelson made quick work of the paperwork. My drive from Omaha was much longer than the time I spent in the dealership. My first Audi experience was off the charts! More

Had a great buying experience. Both the Salesman Rob and the Sales Manager George were outstanding. I had all my questions answered and they were fair in their negotiations. Overall, very pleased with my the Sales Manager George were outstanding. I had all my questions answered and they were fair in their negotiations. Overall, very pleased with my car buying experience. More

Communication was good. Problem was diagnosed and fixed. Added on headlight adjustment and can now see more than just in front of the vehicle. Oil was changed even though we asked for it not to be as we had Added on headlight adjustment and can now see more than just in front of the vehicle. Oil was changed even though we asked for it not to be as we had already arranged for oil change using our synthetic oil. No big deal on that as it only cost a few do)ars more than if I did it myself. Have had good experiences so for. More

I had a wonderful service at DesMoines, Audi. The service department is friendly & efficient, both Bryan & Katie. Loved the Video from my service technician! I will recommend your dealership to my friends. T department is friendly & efficient, both Bryan & Katie. Loved the Video from my service technician! I will recommend your dealership to my friends. Thank you for the oil change & giving me my 40,000 mile check up on my 2016 Audi! More

everything was done well. My only complaint was that i had previously had my oil changed from the dealer in Nahsville,Tn in December. I had mentioned to service that we wanted the 45,000 mile service pe had previously had my oil changed from the dealer in Nahsville,Tn in December. I had mentioned to service that we wanted the 45,000 mile service performed without the oil change. But was told at time of billing that was included in the service. SO i basically had our oil changed after driving it 110 miles. That is why the 3 stars on the price. i could have saved $70 to $90 by omitting the oil change which i had indicated when i made the appointment via phoen More

I had a good experience buying my first Audi from Audi Des Moines and dealing with Elvis Felic in sales. Professional and fair, and I love my Q5. Des Moines and dealing with Elvis Felic in sales. Professional and fair, and I love my Q5. More