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Audi Des Moines

Johnston, IA

4.6
1,436 Reviews
Lithia Audi of Des Moines is focused on providing customers with an honest and simpler buying and service experience.
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5190 Merle Hay Rd

Johnston, IA

50131

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Showing 1,436 reviews

November 02, 2020

Came in to look at the new 2021 Q3s and was impressed by the service! Brent and Mercy were awesome with setting up everything I needed with my purchase. Thank you Audi DSM! More

by Haley Curtis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Schettler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mercedes Mickelson
November 01, 2020

Anando was a great help and was very genuine in helping my family, and my friends. He knew what i was looking for and gave me such important and valuable information about the cars, very good. Thank you!! More

by jake24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anando Sacic
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2020

Elvis Felic provided excellent customer service on my car purchase. He answered all of my questions clearly and completely. Elvis was focused on meeting my needs in a new car, and I didn’t feel pressured t More

by CJ_HENDERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Schettler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elvis Felic
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2020

I was prepared to purchase nation-wide. When I found Audi of DES Moines, the search came to an easy halt. Professional, high-touch staff and simple, seamless transaction. More

by Daryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Schettler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aleksandr Yanouskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2020

I wasn't aware that it takes 2 hrs. To change oil. I know you're not a Jiffy lube, but 2 hrs with an appt?Other than that it was fine. More

by grmabates
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Caswell
October 29, 2020

We had to wait for our car but when we got it was perfect sales person was ver good and show us everything about the car More

by MIKENDI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeremy Howard
October 29, 2020

Excellent customer service. Was instantly greeted and didn’t feel any pressure while browsing. Anando helped me all my questions and I couldn’t ask for a better experience! More

by Henry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anando Sacic
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2020

I loved working with Anando! Very funny guy and professional as well, he’s always ready to help and ready to help me or my friends with buying a car! Thanks Anando!!! More

by Selvedin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anando Sacic
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2020

Car completed on time and hand washed with care. Staff is always friendly. Brand new A6 courtesy car provided using iPad and texting to update your service status. Coffee bar well stocked if you wait in the More

by mrjones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Schettler
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Meza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brady Fleischacker
October 29, 2020

Service was very good. I was surprised, however, that not one person was wearing a mask. I expected they would be when I decided to come in and wait. I should have clarified before. More

by CRUNNEALS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
4.0
This rating includes all reviews, with more weight given to recent reviews.
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