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Audi Des Moines
Johnston, IA
1,436 Reviews
Lithia Audi of Des Moines is focused on providing customers with an honest and simpler buying and service experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,436 reviews
October 15, 2020
Always treated well but getting a 2020 A4 as a loaner for my 2016 A3, was brilliant. Now I want a new A4 but not this year my 2016 A3, was brilliant. Now I want a new A4 but not this year More
by v.boelman
Verified CustomerEmployees Worked With
October 14, 2020
I got the car I wanted for the price I wanted. The audi sales staff was amazing to work with great people that actually want to see you come back for a second car I sure did GREAT experience sales staff was amazing to work with great people that actually want to see you come back for a second car I sure did GREAT experience More
by BOGENERA
October 13, 2020
i had a great experience at Audi if Des Moines. Easy to schedule, polite, fair service - video up date was a cool additional feature that was appreciated. schedule, polite, fair service - video up date was a cool additional feature that was appreciated. More
by KEVIN.PRIEN
Employees Worked With
October 12, 2020
The service guys were very helpful and friendly. Car was completed in time frame given. Very pleasant experience! The video inspection sent to me was very helpful in knowing exactly what they were checkin completed in time frame given. Very pleasant experience! The video inspection sent to me was very helpful in knowing exactly what they were checking and the condition of my SUV. More
by PC1014
October 11, 2020
Anando was great. He was very helpful and showed me all my options. He always was very informative for my first time buying a car. Would recommend. my options. He always was very informative for my first time buying a car. Would recommend. More
by Raggioc
Employees Worked With
October 09, 2020
We had a great experience at Audi In Des Moines. We would recommend this Location to our friends as well. Very helpful and worth the drive for us recommend this Location to our friends as well. Very helpful and worth the drive for us More
by ckrhen
October 08, 2020
This experience was disappointing. Wasn't fixed right the first time. My phone calls were not returned/poor communication. Shocking service for a high end dealership. the first time. My phone calls were not returned/poor communication. Shocking service for a high end dealership. More
by Julie
October 08, 2020
The estimated time for service was met and I was kept posted on the status of my service, including a video walk of the service performed. posted on the status of my service, including a video walk of the service performed. More
by jjayers
Employees Worked With
October 08, 2020
Takes good care of the vehicle and put proper attention on details. Happy with the response and issue handling. John and Bryan both were helpful. on details. Happy with the response and issue handling. John and Bryan both were helpful. More
by Anshjuly1985
Employees Worked With
October 07, 2020
We drove down from Minneapolis to get the car we wanted. Rob was fantastic to work with-very knowledgeable and personable. My experience with car dealerships in the past has been mixed, but I would defi Rob was fantastic to work with-very knowledgeable and personable. My experience with car dealerships in the past has been mixed, but I would definitely come here again. More
by cg
