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Audi Des Moines
Johnston, IA
1,436 Reviews
Lithia Audi of Des Moines is focused on providing customers with an honest and simpler buying and service experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,436 reviews
October 05, 2020
The service I received from Audi of Des Moines was top-notch. I was kept posted as to the status of my repairs and received a video of my vehicle inspection prior to being contacted about my repairs b top-notch. I was kept posted as to the status of my repairs and received a video of my vehicle inspection prior to being contacted about my repairs being completed. The vehicle was ready for me to pick up when I was promised and had been washed. More
by boxsterneil
Verified Customer
October 05, 2020
Overall a good experience. Elvis was very helpful and was very knowledgeable about the vehicle I purchased. I usually called ahead and he was always ready for my arrival. very knowledgeable about the vehicle I purchased. I usually called ahead and he was always ready for my arrival. More
by Srjean
October 03, 2020
No pressure sales! Super patient with my indecisiveness l! Great customer service! Love the experience and will share the word and be back in a few years! l! Great customer service! Love the experience and will share the word and be back in a few years! More
by gwendolyncwagner
October 02, 2020
Anondo was very helpful & did a great job! He listened & understood exactly my desire/needs and then executed on that request in a very timely manner. understood exactly my desire/needs and then executed on that request in a very timely manner. More
by mike@imagefirstsigns.com
October 02, 2020
Excellent service department and great help! Very polite and willing to go out of their way to help! Just one of the many reasons I'm on my third Audi and will always be an Audi client!! and willing to go out of their way to help! Just one of the many reasons I'm on my third Audi and will always be an Audi client!! More
by 4CYTEAM
October 01, 2020
Awesome service and service manager. Got us in while traveling through the area to address a problem with our Q7. Kept us updated as they worked on the car traveling through the area to address a problem with our Q7. Kept us updated as they worked on the car More
by JEROMEREYNOLDS
Employees Worked With
October 01, 2020
Polite and quick service. What they looked at on my car was explained to me and easily updated. I am happy I made the 2 hour drive was explained to me and easily updated. I am happy I made the 2 hour drive More
by MARCY_PEASE
Employees Worked With
September 30, 2020
Service was good, staff was courtesy, friendly, and helpful. I was given a courtesy loaner car when no shuttle was available, and they found and fixed a problem with my car (that had been previously re helpful. I was given a courtesy loaner car when no shuttle was available, and they found and fixed a problem with my car (that had been previously repaired and was under warranty) for free. Appreciate the service, thank you. More
by pearsonw
September 29, 2020
Worked with Elvis at Audi of Des Moines. He was very respectful, helpful, and transparent throughout the whole buying process. Had a fantastic experience overall :) respectful, helpful, and transparent throughout the whole buying process. Had a fantastic experience overall :) More
by braeden trinder
