Audi Des Moines

No appointment and they took a look at the car very quickly. The service itself was great. Doubled up on the contact (contacted my wife and I at the same time) which was a little annoying but better quickly. The service itself was great. Doubled up on the contact (contacted my wife and I at the same time) which was a little annoying but better than poor communication. Got a door ding on the passenger side while the car was at the dealership. Realize this may be beyond the dealership's control but still disappointing. We worked with John and i'm not sure who else but survey made us pick someone. More

Impeccable customer service everyone there is very helpful and knowledgeable. I would recommend Audi service to anyone needing assistance with their vehicle. Timely and efficient. helpful and knowledgeable. I would recommend Audi service to anyone needing assistance with their vehicle. Timely and efficient. More

The service department was top notch! The service desk employee was friendly and showed me where everything was for the time while I waited. The video inspection was the coolest thing that I have seen fr employee was friendly and showed me where everything was for the time while I waited. The video inspection was the coolest thing that I have seen from a dealer. The service was also efficient and in and out in less than an hour. Bravo!! More

Great service and responsiveness from Sales rep Anando and Finance Manager Aleks. I was a first time buyer and they patiently answered my gazillion questions! Thank you Audi Des Moines! and Finance Manager Aleks. I was a first time buyer and they patiently answered my gazillion questions! Thank you Audi Des Moines! More

Very nice dealership with respectful staff in the service department. Areas are kept very clean and organized. Service took an hour and a half to diagnose issue. department. Areas are kept very clean and organized. Service took an hour and a half to diagnose issue. More

Rob Bridges was an excellent salesman who made the car buying experience enjoyable. I will be going back to Audi DSM because of Rob and his teams customer service. buying experience enjoyable. I will be going back to Audi DSM because of Rob and his teams customer service. More

Everyone was super nice and friendly. A big thanks to Everyone was super nice and friendly. A big thanks to Anando who helped me with the entire purchasing process! He was very patient and helpful. Everyone was super nice and friendly. A big thanks to Anando who helped me with the entire purchasing process! He was very patient and helpful. More

I am enjoying my car very much. Everything was explained very well so I’m comfortable driving the electric system. Our family has driven Audi’s for several years. We bought Audi’s for our children when th very well so I’m comfortable driving the electric system. Our family has driven Audi’s for several years. We bought Audi’s for our children when they started driving. They are very safe cars More

Great Service love the video...The service team did a Great Service love the video... The service team did a fantastic job felt like I was getting exactly what I needed to maintain my car. Great Service love the video... The service team did a fantastic job felt like I was getting exactly what I needed to maintain my car. More

Best car buying experience! Rob was wonderful to work with and we have already shared his name with friends! He went above and beyond to make the trip to Des Moines worth it. with and we have already shared his name with friends! He went above and beyond to make the trip to Des Moines worth it. More