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Audi Des Moines

Johnston, IA

4.6
1,436 Reviews
Lithia Audi of Des Moines is focused on providing customers with an honest and simpler buying and service experience.
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5190 Merle Hay Rd

Johnston, IA

50131

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Showing 1,436 reviews

September 18, 2020

George Meza contacted me in advance to the end of my lease, then he helped me with the Costco auto program. All the communication happened via phone call and texts, which I appreciated under current cir More

by LOAIZACA
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
George Meza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aleksandr Yanouskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2020

I had a great experience at Audi Des Moines. It was a smooth process from start to finish, which was important coming from the Minneapolis area. Robert was prompt to call me back regarding the Q7 I was More

by JonPalmeri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Bridges
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2020

Great service! Loved the video provided by the technician. I am not sure what else to say, but appreciated the heads up on the 35k checkup. More

by BRIANCLARKITECT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Rummans
September 16, 2020

We are pleased to purchase our new Audi Q5 from Audi of Des Moines. George was great at communication with us and we look forward to receiving our new vehicle. More

by boxsterneil
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Meza
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2020

My entire experience was outstanding! This is the first time I ever worked with a salesperson who was straightforward, clear, and actually made me truly believe that she was on mine side. At other dealersh More

by drdouglasfiore
Recommend Dealer
Yes
Employees Worked With
Aleksandr Yanouskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mercedes Mickelson
September 14, 2020

The service was very thorough and timely, dropped my vehicle off but definitely could have waited for the service to be completed. Loved the video sent of the overall inspection. More

by cory.wiederin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Rummans
September 13, 2020

I live in Minneapolis and use this dealership for service when in Des Moines for convenience sake. Very easy to get in and out of and I’ve only had positive experiences. More

by JEFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2020

It could not get easier than our latest lease renewal exchange. Brent Caswell was outstanding in this transaction. Great car. Great sales team. Great experience. More

by KCASWELL0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aleksandr Yanouskiy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Caswell
September 10, 2020

These guys are fast and friendly on delivery and pickup. I also like the TXT messaging notification for service complete. Thank you all very much. More

by briant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Rummans
September 09, 2020

My first appointment. Professional staff. Got my car in right on time and finished faster than estimated. Car was washed and ready for me when I left the service desk. Very well done. More

by DRDOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Rummans
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