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Audi Des Moines
Johnston, IA
1,436 Reviews
Lithia Audi of Des Moines is focused on providing customers with an honest and simpler buying and service experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,436 reviews
August 03, 2020
Service and satisfaction just as promised. Great to see a service department as innovative, technology-driven, and precise as the Audi brand! Keep up the great work! service department as innovative, technology-driven, and precise as the Audi brand! Keep up the great work! More
by kylecoleman
Verified CustomerEmployees Worked With
Mark Rummans
August 03, 2020
I had a great experience purchasing a vehicle from George. He was professional, courteous, and prompt. I would recommend using this dealership for your car buying needs. George. He was professional, courteous, and prompt. I would recommend using this dealership for your car buying needs. More
by toconnor145
August 01, 2020
Very nice and pleasant dealership. Rob was completely knowledgeable on the vehicles and we bought a new Q7. Liked the interior and ride of the Q7 over a BMW knowledgeable on the vehicles and we bought a new Q7. Liked the interior and ride of the Q7 over a BMW More
by Markmeyer333
July 31, 2020
They left my car in great shape. Got it back to me in a timely fashion and provided a loaner car for me to use while they were working on my car. timely fashion and provided a loaner car for me to use while they were working on my car. More
by brittanygroenheide
July 31, 2020
All inspections performed video received viewed proper maintenance completed, very Satisfied with whole process. As always dealer Personal preformed flawlessly in all aspects including pickup and deli maintenance completed, very Satisfied with whole process. As always dealer Personal preformed flawlessly in all aspects including pickup and delivery. More
by dlkabrick
July 31, 2020
Fast easy and very friendly. The service video was an add touch and I like the text messages they provided during my appointment. Thank you touch and I like the text messages they provided during my appointment. Thank you More
by nanadebx6
Employees Worked With
July 30, 2020
Everyone has been very helpful Nd great to work with!! Robyn and Bryan have been great to work with! Great service in this dept ment! Robyn and Bryan have been great to work with! Great service in this dept ment! More
by DERRICKWALTON
July 29, 2020
Friendly, informative and helpful! We set our appointment for the car we were interested in. George was our sales person and treated us old friends, He gave us information about the ca We set our appointment for the car we were interested in. George was our sales person and treated us old friends, He gave us information about the car before we drove it and saw us through the sale. We felt very comfortable with our purchase. We took the car back to Des Moines to have the clear coat applied and picked it up on the following Thursday. Again, George greeted us and saw us off wishing us a safe trip and reminding us to call if any problems arose. We enjoyed our experience. More
by dorothymgarrett
