Audi Des Moines

Rude Service The service provider whom I spoke with said “this is not an Audi!” I bought my car at your dealership and he only was concerned about how much he was The service provider whom I spoke with said “this is not an Audi!” I bought my car at your dealership and he only was concerned about how much he was going to charge me per hour after he learned I had a BMW. I have bought two cars at your dealership and enjoyed the process of buying the cars and the people were pleasant. I also have a lifetime agreement for oil changes at your establishment. Now I wonder why? More

Great! When my plans were changed unexpectedly, it would have bee nice to be able to get a loaner car when I dropped my car off, but it is not Audi's fault m When my plans were changed unexpectedly, it would have bee nice to be able to get a loaner car when I dropped my car off, but it is not Audi's fault my plans were changed on me. Everyone did great. More

Spend 75k on a car, get told you're wasting their Friday The majority of the staff here is great. My recent experience at the dealership was poor to say the least. First, I go to test drive a car and when The majority of the staff here is great. My recent experience at the dealership was poor to say the least. First, I go to test drive a car and when I go in to make an offer, I'm told that car was already sold. It's the only one on their lot, so why have me drive all the way in to test drive a car that's already sold? We get the mess sorted out and George was able to find me a comparable car in the Chicago area, awesome! George informs me he's going to go get the car himself but that he's going to have to waste his Friday to do so. I feel bad I had to waste Georges day to go pick up my $70,000 vehicle he sold me :(. More

Wear Masks WE wished we would have asked if Rob and Aleksandr would wear a mask.. Also could not understand Aleksandr very well. Otherwise thought the deale WE wished we would have asked if Rob and Aleksandr would wear a mask.. Also could not understand Aleksandr very well. Otherwise thought the dealership was great. More

Very good overall Very quick on the drop off. Loaner car was nice rather than a big step-down. Text and video summary of work. Car delivered to me when I retur Very quick on the drop off. Loaner car was nice rather than a big step-down. Text and video summary of work. Car delivered to me when I returned. Tough to beat this combination - keep up the good work! More

Great experience Our second purchase with Rob, and it went as I expected. Rob was great to work with and Aleksandr was professional and explained things well. Our second purchase with Rob, and it went as I expected. Rob was great to work with and Aleksandr was professional and explained things well. More

This Audi dealership is very friendly & professional. This Audi dealership is very friendly & professional. The facility is relatively new and very clean. They picked my TT up services it and returned it This Audi dealership is very friendly & professional. The facility is relatively new and very clean. They picked my TT up services it and returned it to me. I am very pleased with them. More

The service of an oil change was done quickly. The video of the cars belly was really a nice feature. I could actually see the parts and how they were performing. No high pressure to do other services fro of the cars belly was really a nice feature. I could actually see the parts and how they were performing. No high pressure to do other services from a quality staff. Impressive! More

Wonderful experience as always. Really appreciated the video following my scheduled maintenance. The entire department did an excellent job of maintaining social distancing and cleanliness. video following my scheduled maintenance. The entire department did an excellent job of maintaining social distancing and cleanliness. More

Have been a customer for many years despite the fact that I live 150 miles away. I have two very good dealerships nearby. Speaks volumes I live 150 miles away. I have two very good dealerships nearby. Speaks volumes More