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Audi Des Moines

Johnston, IA

4.6
1,437 Reviews
Lithia Audi of Des Moines is focused on providing customers with an honest and simpler buying and service experience.
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5190 Merle Hay Rd

Johnston, IA

50131

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Showing 1,437 reviews

May 22, 2020

S o m e t h i n g s o m e t h i n g g r e a t s e r v I c e. 25 words is minimum is a bit much. More

by MJT.THURMAN
Recommend Dealer
Yes
Employees Worked With
Brent Schettler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brady Fleischacker, Mark Rummans
May 21, 2020

I was a bit surprised with Covid that essentially an oil change took 1 1/2 hours. I regret purchasing the oil changes with my car... takes a week to get in and then you sit for at least an hour. Huge has More

by CMBIEGGER
Recommend Dealer
Yes
Employees Worked With
Not sure of names
May 21, 2020

Very friendly dealership and made my purchase very pleasurable. Mercedes Mickelson was an absolute pleasure deal with. Very professional and knowledgeable. I would definitely recommend this dealership More

by aflint223
Recommend Dealer
Yes
Employees Worked With
Aleksandr Yanouskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mercedes Mickelson
May 20, 2020

Audi Des Moines was great to work with! George worked to find a vehicle that fit everything I was looking for and made it a low pressure purchase. Alex in finance had all of the paperwork ready and made the More

by Danielle
Recommend Dealer
Yes
Employees Worked With
Brent Schettler
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Meza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aleksandr Yanouskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2020

In this time of Covid, I was very happy with the entire experience. It was easy to test my car and make a trade. The follow up service has been easy also More

by shop4dayle
Recommend Dealer
Yes
Employees Worked With
Aleksandr Yanouskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mercedes Mickelson
May 19, 2020

Great service Service is always good. I love the video of the service in progress, and the explanation of what is being seen. Would appreciate it if employees wore More

by BKEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Rummans
May 18, 2020

Great service team The service team at Audi of Des Moines has always been great. I really appreciate John and Bryan for listening to my concerns and getting my car serv More

by fraser.josh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2020

Prompt and efficient service. Good value. Staff is excellent and knowledgeable. My only recommendation is to practice masks indoors which is protective of the employees and customers. More

by JRBORROMEO
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2020

Good services. You always do a good job but you are expensive. You have a good customer service, friendly, always provide convenient transportation for your customer More

by TUCOOPER83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Rummans
May 18, 2020

Great first service First service with car. There were no issues and the service was completed on time. I was able to sit in the waiting area and enjoy some hot cocoa. More

by BARKERMARKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Rummans
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