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Audi Devon

Devon, PA

4.9
2,909 Reviews
Audi Devon has been family owned for over 62 years - making us the one of the oldest originally owned Audi dealerships in the nation! That means when you visit our showroom, you are dealing with the most experienced Audi Sales and Service teams in the Philadelphia area. Audi Devon consistently receives high customer service ratings such as the prestigious Magna Society Award. Audi Devon isn't about pressuring you into a sale-- we'd rather guide you though the process of selecting the right new Audi vehicle.
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222 W Lancaster Ave

Devon, PA

19333

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Showing 2,909 reviews

February 01, 2021

New lease Brand specialist, Alan Cogbill communicated New lease Brand specialist, Alan Cogbill communicated clearly and promptly by email regarding arrangements for the new vehicle. The finance departme More

by EMINA.HENNE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Weisser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Cogbill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Audi Devon responded

Thank you for reviewing Audi Devon. We strive to deliver a seamless sales experience and I am thrilled to see that Alan and the rest of our sales department hit the mark. Safe travels in your new vehicle!

February 01, 2021

Service desk was up to its usual top notch standards. Told length of time to complete service and that is when it was done. Chris sent me a video of the work he was done g on the car. Ice touch this More

by TONYBIACCHI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service desk and mechanic, Chris.
Feb 02, 2021 -

Audi Devon responded

Tony - We appreciate your repeat business and are happy to hear that the update video was helpful to you. Thank you for your feedback regarding your coupon as well. Our team at Audi Devon is grateful to have you as a customer and we hope to see you at your next visit!

January 31, 2021

Quick resolution to a problem with my lift gate. Appt was made for the following Saturday and I was in under an hour. They even washed my car More

by jesl143
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Someone in service
Feb 01, 2021 -

Audi Devon responded

Thank you very much for visiting us at Audi Devon! We are happy that our team could help address your concern and get you back on the road safely. Enjoy your week!

January 31, 2021

everyone was polite and informative.my appointment was everyone was polite and informative. my appointment was easy and on the day and time i wanted the service was done as expected and explained to me More

by DBRAND0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill in service
Feb 01, 2021 -

Audi Devon responded

Thank you for your confidence in Audi Devon! We're committed to meeting the needs of guests and I am glad that came through to you. Our team looks forward to taking care of you next time!

January 31, 2021

Awesome dealership! My experience from start to finish was nothing less than superior! Very professional staff and beautiful dealership. They are so welcoming, even my pup Maison felt appreciated! More

by dina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nuala Schoeniger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ibrahim Kourbeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Demery Hanna
Feb 01, 2021 -

Audi Devon responded

Your feedback means so much to us! Here at Audi Devon, it is our priority to deliver top-notch service and I'm glad that came through to you. We look forward to seeing you next time!

January 29, 2021

Very friendly and attentive. I was not aware of the Audi Care package. Sales persons never mentioned this to me? Service department did very well, however. More

by Airbus330
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre, in s e dept.
Mar 22, 2021 -

Audi Devon responded

Thank you for taking the time to leave us this review! It was our pleasure to assist you here at Audi Devon, and we would be more than willing to speak with you directly if you have any additional questions about the Audi Care package. Please don't hesitate to give me a call. Thank you, Lee Erfer - Service Manager & Fixed Operations Director - (610) 254-2834

January 28, 2021

Everyone in the service department was extremely friendly. Although I did not request a loaner car, a loaner car was offered. I gladly accepted. Devon Audi performed scheduled Audi care service whic More

by mssdg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Beifeld
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

Audi Devon responded

We're so proud to have earned your business! It was our pleasure to make your service visit convenient and considerate. Thank you for trusting Audi Devon with your repair and maintenance needs!

January 28, 2021

Good, easy...the way it should be. Audi of Devon has a great process and terrific people behind their process. I will absolutely continue to service my vehicle here! More

by Skossuth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Barnett
Jan 28, 2021 -

Audi Devon responded

Your feedback is music to our ears! We are proud to have earned your business and we look forward to working with you for a long time to come. Thank you from all of us at Audi Devon!

January 28, 2021

The service at Audi Devon is second to none. From the moment you arrive, you are treated like the most important customer in the building. More

by EKENNEDY3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Smith
Jan 28, 2021 -

Audi Devon responded

We are thrilled to hear that our team makes you feel like a VIP every time! Thank you for putting your trust in Audi Devon and sharing your stellar review. We look forward to assisting you next time!

January 27, 2021

Easy to schedule appointment. Team was ready when I arrived. Called when car was finished and walked through maintenance activities. Answered all my questions directly and checkout was very efficient. More

by Gino
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Finn
Jan 27, 2021 -

Audi Devon responded

Hi Gino - Thank you for taking the time to share! We appreciate your feedback and are thrilled to hear that the team delivered such a successful service experience. Drive safely, and we hope to see you again at Audi Devon!

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