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Audi Devon

Devon, PA

4.9
2,920 Reviews
Audi Devon has been family owned for over 62 years - making us the one of the oldest originally owned Audi dealerships in the nation! That means when you visit our showroom, you are dealing with the most experienced Audi Sales and Service teams in the Philadelphia area. Audi Devon consistently receives high customer service ratings such as the prestigious Magna Society Award. Audi Devon isn't about pressuring you into a sale-- we'd rather guide you though the process of selecting the right new Audi vehicle.
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222 W Lancaster Ave

Devon, PA

19333

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Showing 2,920 reviews

November 12, 2020

Audi Devon is everything an exceptional car dealership should be. From the receptionist to the sales person, to the service department personnel who I was introduced to, all very friendly. More

by GARY87
Recommend Dealer
Yes
Employees Worked With
Other Employees : Demery Hanna
Nov 12, 2020 -

Audi Devon responded

Hi Gary - feedback like this makes our day and we appreciate you taking the time to share! We're thrilled to hear that our Audi Devon continues to impress you and we look forward to working with you next time!

November 12, 2020

Very clean and friendly dealership -- people make eye contact with you and smile, and there is a nice self-service coffee bar with snacks and drinks. Wonderful, wonderful working with Ibrahim, who was pr More

by eb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nuala Schoeniger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Weisser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ibrahim Kourbeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

Audi Devon responded

Thank you for taking the time to review us! It is wonderful to hear that you had such a friendly and accommodating experience at Audi Devon. We appreciate your business and will certainly pass on the kind feedback to Nathan and Nuala. Congratulations on your new vehicle, and we hope to work with you again down the road!

November 12, 2020

Very professional business and treated extremely well. No pressure sales and willing to negotiate. Karl took the time to go through everything and we both enjoyed our experience with Audi Devon. More

by tdvalentine44
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nathan Weisser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Vonder Shmalz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

Audi Devon responded

We couldn't have asked for a better review! It's great to hear that Karl delivered such a straightforward and stress-free car-buying experience. Thank you for choosing Audi Devon, and enjoy your new vehicle!

November 12, 2020

I was referred and received excellent service. I highly recommend Audi Devon for their premium quality overall, including customer service and unmatched amenities at the dealership More

by Christian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Weisser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Haddad
Nov 13, 2020 -

Audi Devon responded

Thank you for taking the time to review us, Christian! We appreciate your business and are thrilled to hear that you are so confident in the Audi Devon team. Safe travels, and we hope to see you again down the road!

November 12, 2020

Audi Devon is great from sales, Dave Beifeld, to service advisor, Bill Finn. A dealership that performs as well as the cars they sell! If you want an Audi, this is the place to go! More

by SKIKRAZEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Beifeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Demery Hanna
Nov 13, 2020 -

Audi Devon responded

Thank you for stopping by to review Audi Devon and for giving a shout out to Dave and Bill! We are proud to have earned your business and we wish you safe travels!

November 11, 2020

Excellent customer service could not have been better Kyle and Andre were exceptional no wait no worry Devon Audi is a great dealership thank you More

by DHOOVEN925
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Andre
Nov 12, 2020 -

Audi Devon responded

Thank you for taking the time to leave us a review! Kyle and Andre are both excellent members of our team at Audi Devon, and we will certainly let them know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

November 10, 2020

My Audi Q7 has scratches all over after the service. No one responded to my feedback I provided over call to them regarding this. I was able to report a couple of them at the time of pick up and they fixed More

by DKD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jonny
Nov 25, 2020 -

Audi Devon responded

I sincerely apologize that you haven't been able to reach someone to discuss your concerns. If there was a mistake on our end then we certainly want to make things right for you. I won't be able to find your contact information from this review, so would you please give me a call? Thank you, Lee Erfer - Service Manager & Fixed Operations Director - (610) 254-2834

November 09, 2020

Annual service- easy and convenient to schedule. I was provided the car of my choice to use during service. Quick text updates and video from the service tech were very helpful More

by MARR.CHRISTOPHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike and Brian in service
Nov 10, 2020 -

Audi Devon responded

Thank you for coming to Audi Devon for your annual inspection, Christopher! It's so good to hear that our team took excellent care of you and your vehicle.

November 09, 2020

Fantastic experience with Audi Devon . Tom was excellent Fantastic experience with Audi Devon . Tom was excellent to work with on my new car. Tom was timely and provided excellent customer service , especi More

by SCHAUTARA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Weisser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Himsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2020 -

Audi Devon responded

Congratulations on your purchase! It is wonderful to hear that Tom was able to go over the details of your new vehicle so you can feel confident out on the roads. We appreciate your business and are wishing you many safe and happy miles! - The Audi Devon team

November 09, 2020

Audi Devon pulled one on me on a pre-owned vehicle. I wasn’t buying a 80,000 dollar car so They didn’t address problems the car had. Looking back now I know why they tried so hard for me to buy an extend More

by NOAHSCHARPER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Beifeld
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2020 -

Audi Devon responded

Noah - I assure you that it is never our intention to mislead our customers here, and I would be more than willing to speak with you directly about the issues you are having with your vehicle. I"m going to look up your contact information, but please don't hesitate to give me a call. Thank you, Leo Sam - General Sales Manager - (610) 254-2834

Dec 04, 2020 -

NOAHSCHARPER responded

Mr Sam, I notified Mr Beifeld that my volume button goes haywire when you adjust the volume. He said he will fix it. Have not heard back. It was there to have the water pump replaced as it was sold to me with a leaking water pump. Also, I’ve had to add air to my rear passenger side tire a total of 6 times since I purchased it. Twice at 10:00 pm in Norristown, PA after my son’s sports event. Not fun.

Dec 18, 2020 -

Audi Devon responded

Mr. Scharper - Thank you for allowing us to get in touch with you and try to make this right. As you know, we are currently working on your vehicle and addressing your concerns. If there is anything more we can do to assist you, please don't hesitate to give me a call. Thank you, Lee Erfer - Service Manager & Fixed Operations Director - (610) 254-2834

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