Audi Devon
Devon, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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very responsive The folks with whom I dealt at the dealership were very responsive, diligent and nice. They were also knowledgeable about the products and services be The folks with whom I dealt at the dealership were very responsive, diligent and nice. They were also knowledgeable about the products and services being offered. More
Proud Audi drivers Tom from Audi Devon did an amazing job matching our family car needs and budget . We proudly own 3 Audis and enjoy the performance of all three cars Tom from Audi Devon did an amazing job matching our family car needs and budget . We proudly own 3 Audis and enjoy the performance of all three cars . Customer service was outstanding. Thank you Audi Devon, we are your customers for life . More
Second Experience Much Better Than The First Our first time visiting Audi, we were unimpressed. Our salesman took us for very short drives in the Q7, and the Q5, and finally the SQ5, which I lov Our first time visiting Audi, we were unimpressed. Our salesman took us for very short drives in the Q7, and the Q5, and finally the SQ5, which I loved. However, he did not show us any of the features, and again, the test drive was so short, I couldn't get a feel for the way it could drive. We left and went to look at the Mercedes GLC, the Porsche Macan S, and the Lexus RX 350. By far my favorite was the SQ5 that I drove, so we went back to the dealership to purchase the car. Karl informed us that the was a recall on the car, and wouldn't be able to sell it. I was so disappointed, but he was unable to offer any idea on when the car might be available. There was little to no followup. Finally, I reached out to him again, and we set up a time to come in and put a deposit on the car. We arrived at the dealership at the time we agreed, but he was with another client, and offered not even an acknowledgement of our presence. I told the receptionist (and am still amazed by this) that I have never seen anyone so uninterested in a client who was ready to write a check for a 55,000 car! That is when we were assigned to David, and all went smoothly from there. David took me on a long drive in the SQ5, including on the freeway so I could get a feel for the car's power. He showed me all of the features, and was overall great. David took my deposit, and called me within a couple of days to tell me exactly when the car would be available. I am happy to say that I have my new car, and LOVE it! Nathan was wonderful in helping me secure a portion of finance, and was a pleasure to work with. I am hoping that my initial experience was just a fluke, as I plan on servicing my car at Audi Devon. More
Aid s6 service Andre and the service team are awesome! Even changed my battery on my key fob for me and I didn’t even know I needed it. Andre and the service team are awesome! Even changed my battery on my key fob for me and I didn’t even know I needed it. More
Too many emails Service was fine. But you nag and nag for a review. I will find someplace else in the future to avoid the constant nagging. So annoying. I think once Service was fine. But you nag and nag for a review. I will find someplace else in the future to avoid the constant nagging. So annoying. I think once I have ignored your invasive requests three times you should stop harassing me. More
Always fantastic service I wouldn’t take my Audi anywhere else. Besides having an excellent website and facility, the team is fantastic. Andre always takes great care of me, I wouldn’t take my Audi anywhere else. Besides having an excellent website and facility, the team is fantastic. Andre always takes great care of me, and Joe is the best service manager in the business. More
First service It was easy to book the appointment. I really, appreciated the availability of loaner car. And the staff is very friendly in both service and sales. It was easy to book the appointment. I really, appreciated the availability of loaner car. And the staff is very friendly in both service and sales. More
Service not acceptable As I left Audi Devon I noted not much power. I entered Lancaster Ave, heard a loud noise and not much power to be able to make a left hand turn and re As I left Audi Devon I noted not much power. I entered Lancaster Ave, heard a loud noise and not much power to be able to make a left hand turn and return to Audi Devon. This is not what I have experienced at Audi Devon. I have been a customer since 2007 when I moved to this area. I bought my 2013 car there in Edgemont in 2012. Every time I leave the low tire pressure light is on. This time Christian told me that a hose was not tightened after recall done on coolant pump. I thought the car should be checked before the owner gets it back. I was not pleased after spending $660 and I had a problem with the car! Gloria Noreika More
Excellent customer experience! Audi Devon did a phenomenal job helping to quickly fix an issue with my car, provided me with a loaner and made the entire experience seamless. Would Audi Devon did a phenomenal job helping to quickly fix an issue with my car, provided me with a loaner and made the entire experience seamless. Would recommend Audi Devon to anyone and everyone. More
Fantastic team. Great purchase!! Gina was awesome. Very easy to deal with, trustworthy, and nice. Couldn't be happier. This was my daughters first car. Clean, low miles, great deal. Gina was awesome. Very easy to deal with, trustworthy, and nice. Couldn't be happier. This was my daughters first car. Clean, low miles, great deal. More