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Audi Devon

Devon, PA

Overview
Employees
Reviews
Vehicles
4.9
2,920 Reviews
Audi Devon has been family owned for over 62 years - making us the one of the oldest originally owned Audi dealerships in the nation! That means when you visit our showroom, you are dealing with the most experienced Audi Sales and Service teams in the Philadelphia area. Audi Devon consistently receives high customer service ratings such as the prestigious Magna Society Award. Audi Devon isn't about pressuring you into a sale-- we'd rather guide you though the process of selecting the right new Audi vehicle.
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222 W Lancaster Ave

Devon, PA

19333

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Showing 2,920 reviews

November 11, 2022

The whole process was very smooth and easy. There were no hassles and everyone I dealt with treated me with respect. More

by JASONAROBINSON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Kopervos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Weisser
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Beifeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2022 -

Audi Devon responded

It was our privilege to serve you, thanks so much! -- Audi Devon Team

November 11, 2022

I’ve been buying cars for years from Alan Cogbill. I would trust no one else! More

by MLIPKIN80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Weisser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Cogbill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2022 -

Audi Devon responded

Thank you for this review and for your continued trust in us here at Audi Devon!

November 11, 2022

Great dealership to do business with. Everything was as promised - would come back again Thanks More

by SALES@SURPLUSMETALS.NET
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Weisser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ibrahim Kourbeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2022 -

Audi Devon responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at Audi Devon. Safe travels!

November 10, 2022

As my car continues to age, I would appreciate any automotive service agent to go beyond what is immediately required but engage me in what I should be thinking about in the near future. Engagement r More

by davidkeenan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Himsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2022 -

Audi Devon responded

David, it's disappointing to see that we did not earn your 5-stars during your recent experience. Our goal is to deliver top-tier customer service that goes above and beyond what's expected, and I'm sorry to see that we missed the mark here. We will be sure to take your feedback into consideration so that we may improve going forward. If there is anything else, you would like to add, please don't hesitate to get in touch. Thank you, Lee Erfer - Service Manager & Fixed Operations Director - (610) 254-2834

November 09, 2022

Service is Good prefect People are very nice if I will buy next car i choice audi More

by luffyzhu666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Good
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Nov 10, 2022 -

Audi Devon responded

Thank you for this flattering review of Audi Devon! We can't wait to assist you again in the future!

November 09, 2022

Five weeks to get a service appointment is a joke and Kathy has an attitude. More

by BANDBPROF1
Recommend Dealer
No
Employees Worked With
Tom Himsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2022 -

Audi Devon responded

I am very sorry that you didn't receive the efficient and friendly service we want for our guests. We would be grateful for another opportunity to assist you in the future, so please don't hesitate to reach out to me directly. Thank you, Lee Erfer - Service Manager & Fixed Operations Director - (610) 254-2834

November 09, 2022

I like the dealership, but there has been such a change since 2018. Now you can't get an appointment for weeks, they keep your car for 2 days instead of one, and sometimes you don't get a call back from se More

by laurajanson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Loughpham
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Nov 17, 2022 -

Audi Devon responded

Laura, I apologize for any trouble you have encountered scheduling an appointment and for the lack of communication on behalf of my team. We strive to deliver a seamless and professional service experience, and it is never our intention to inconvenience our guests. I would appreciate the chance to speak with you to see what more I can do to improve your time working with us. If you are willing to discuss this further, please feel free to reach out. Best, Service Manager & Fixed Operations Director

November 07, 2022

Very prepared, knowledgeable, and professional! Excellent communications. Kept me up to date during the entire process. More

by DANJSCHMIDT1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny
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Nov 08, 2022 -

Audi Devon responded

Thank you for this review! We are so glad that you had a good experience with our Audi Devon team and hope you'll think of us for any future needs!

November 02, 2022

Working with Alan Cogbill over the years is always a great experience He’s extremely professional More

by BETTE.NELSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Weisser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Cogbill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2022 -

Audi Devon responded

Bette, we're elated that Alan has consistently provided excellent assistance over the years. Thanks for being a loyal Audi Devon customer!

November 01, 2022

Quick and painless process. Very professional staff that took care of every detail and provided comfort during the purchase process. More

by AFKESTI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Weisser
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Beifeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2022 -

Audi Devon responded

Quick and painless is the goal! We are glad that you found our team professional and detail-oriented. See you next time here at Audi Devon.

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