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Audi Devon

Devon, PA

4.9
2,912 Reviews
Audi Devon has been family owned for over 62 years - making us the one of the oldest originally owned Audi dealerships in the nation! That means when you visit our showroom, you are dealing with the most experienced Audi Sales and Service teams in the Philadelphia area. Audi Devon consistently receives high customer service ratings such as the prestigious Magna Society Award. Audi Devon isn't about pressuring you into a sale-- we'd rather guide you though the process of selecting the right new Audi vehicle.
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222 W Lancaster Ave

Devon, PA

19333

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Showing 2,912 reviews

August 11, 2021

Audi Devon is the only Audi dealer I will ever go. Even if I have to buy one from another dealer for whatever reason, Devon is the only dealer I will go back to for service or anything else needed. They ar More

by Maxima13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo J. Sam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nuala Schoeniger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Weisser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Finn , Jeff Haddad
Aug 11, 2021 -

Audi Devon responded

We appreciate your dedication to! Thanks for the great review. We're happy that our team is friendly, communicative, and experienced. See you next time at Audi Devon!

August 11, 2021

I have been a client since 1998. Have purchased several cars. They have consistently been amazing. All 5 stars even when some of the early cars weren’t. More

by LARRYSMILLER53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Cogbill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McKinley. Always helps me. , Gary Smith
Aug 12, 2021 -

Audi Devon responded

Larry - this review made our day! Thank you for your kind words and longtime business - we're delighted we've been able to earn and maintain your confidence over the years. Drive safe, and come see us again soon! - your friends at Audi Devon

August 10, 2021

I had one of the most terrible experiences working with Karl Vonder Schmalz. As a young female and first-time car buyer, I was met with disrespect and misogyny. When I first came in and started to question More

by luker.nina
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Demery Hanna
Aug 12, 2021 -

Audi Devon responded

Nina, This review is so far from the realm of reality that I had to respond. No one at Audi Devon treated you with disrespect or misogyny. Karl Vonder Schmalz is a good decent man who worked with you for over two weeks while you continually agreed and then reneged on acquiring the vehicle. It was your choice to take a car to an outside mechanic not ours the car was in excellent condition as you were told. When you FINALLY decided to purchase the vehicle with the help of John McKinley our GM who you reached out too. The vehicle was sold to you at $2,000 below retail value. Yes that was the asking price and we did not discount it, since we offered it at a one price scenario. Again John, myself, and Audi Devon are extremely disappointed in your review especially after all the maneuvering John made to make you feel good about your decision. Best of luck with your vehicle and we stand by our 5 Star rating as one of the top Audi dealers in the country . Regards, Leo J Sam GSM

August 10, 2021

Dave made the process simple and low pressure. He was polite and friendly. There was no need to shop around once I drove an Audi. The base model has everything. Leather seats standard. Technology is supe More

by CBERGEN380
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Weisser
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Beifeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Audi Devon responded

Congratulations on your new vehicle! We are delighted that you had such a successful time working with Dave and the team. Thank you for doing business with us here at Audi Devon!

August 09, 2021

It’s not easy to find a car in today’s market but David It’s not easy to find a car in today’s market but David helped me to find the car I want. Fluent trade in and buy process. One of the best buying exp More

by YW347
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Weisser
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Beifeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Demery Hanna
Aug 10, 2021 -

Audi Devon responded

Thank you for the great review! We appreciate your support and are happy to hear that David delivered a seamless purchase experience. Drive safely in your new vehicle, and we hope to see you back at Audi Devon!

August 08, 2021

Tremendous service; very efficient and very professional staff!!! I am very impressed with every aspect of this dealership's service department. I look forward to leasing another Audi and getting it servi More

by WWUCHIMOTO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Curry
Aug 09, 2021 -

Audi Devon responded

We absolutely love hearing that you experienced tremendous service! We simply could not ask for more than for you to be impressed with every aspect of the Audi Devon service department. It's outstanding that you look forward to leasing another Audi and having it serviced with us, and we can't thank you enough for your loyalty!

August 08, 2021

Well Run. Efficient and professional. Clean facility. Loaner car and my car was waiting for me at drop off and pick up. No time wasted. Highly recommended. More

by Helen
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Reps
Aug 09, 2021 -

Audi Devon responded

Helen, at Audi Devon we do all we can to make each moment you lend your vehicle to us valuable. Thank you for your kind words and we're so happy you chose us to take excellent care of your vehicle!

August 05, 2021

Everything went really well. Team was clear on what work was being completed and why. The waiting area was great to get some work done as well. Very happy all the way around More

by joshua.w.meyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 05, 2021 -

Audi Devon responded

Joshua - Thank you for the great review! We appreciate your business and are happy to hear that you had such a successful service experience working with the Audi Devon team. Drive safely, and we hope to see you back again down the road!

August 05, 2021

My experience at Audi Devon was excellent. From the answer to my on-line inquiry to meeting my salesperson through completing the trasaction; everything was smooth and easy More

by FRANZOIRJ3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nuala Schoeniger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Weisser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Haddad
Aug 05, 2021 -

Audi Devon responded

From start to finish we're here to make sure every step of the way you're cared for and your questions are answered. Hearing that your transaction was smooth and easy means we're doing our job! Thank you for reviewing and visiting Audi Devon and drive safely!

August 04, 2021

Excellent customer service. No loaner cars available, on my short notice, so I had a friend drop me off and return with me. I was very impressed with the video update and explanation of the services about More

by AMCABOT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Name? I'm sorry but he's a long time friend of Bill Finn
Aug 04, 2021 -

Audi Devon responded

Thank you for the positive feedback and for trusting Audi Devon with your vehicle-servicing needs! We're glad our team didn't let you down. Safe travels, and we'll see you again down the road!

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