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Audi Fort Lauderdale - Service Center

Fort Lauderdale, FL

4.5
809 Reviews

809 Reviews of Audi Fort Lauderdale - Service Center

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April 19, 2025

Very responsive and pleased with the service and the staff. David was excellent. Was very helpful More

by ANN_GRAPPO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcela Villacres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mains
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Audi Fort Lauderdale responded

Ann, thank you so much for this great review!

April 15, 2025

Robert the service advisor was very good. Prompt and knowledgeable Car was ready on time More

by MROSENSTOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert in service
Apr 16, 2025 -

Audi Fort Lauderdale responded

Thank you for this wonderful review, M!

April 15, 2025

Compared to Audi Pembroke Pines it is very lackluster. The wait area has no water or snacks. The advisor was nice but the overall customer service is not what I expect from a luxury dealership in the hear More

by ISABELL.ROLF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Apr 16, 2025 -

Audi Fort Lauderdale responded

We thank you for sharing your recent experience with us, Isabell! We want you to know that we appreciate your business and that we sincerely apologize for any inconvenience we may have caused. We strive to provide exceptional service and this experience was not up to our normal standard. That said, may we call you to discuss your experience in greater detail to see how we can remedy the situation and make your experience an exceptional one once again.

April 14, 2025

David was very helpful and knowledgable regarding the service needed for my car! He kept me update throughout the entire service and recommended me a sitting area so I can continue working while my car w More

by DIONICSTEWART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David - Service Dept
Apr 15, 2025 -

Audi Fort Lauderdale responded

Thank you for this wonderful review, Stewart!

April 14, 2025

I CANNOT SAY ENOUGH ABOUT ANNA IN THE SERVICE DEPT. SHE IS SO KNOWLEDGEABLE AND COMMUNICATION SKILLS KEEPING ME INFORMED ARE VERY MUCH APPRECIATED. I HAVE SEEN MANY SERVICE DEPARTMENT COME AND GO AND More

by PJH2245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ANNA IN SERVICE DEPT. IS AMAZING.
Apr 15, 2025 -

Audi Fort Lauderdale responded

We appreciate your generous review, Pj!

April 11, 2025

Prompt service and kept me informed about the progress of the service. The advisor texted me several times. More

by DRMACIEJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Apr 11, 2025 -

Audi Fort Lauderdale responded

Thank you for this kind feedback!

April 10, 2025

Haven’t really had a service yet. I made an appointment online for my vehicle for a recall drove 45 minutes to your service center only to be told that they need to order the part and More

by MGUIGUI22
Recommend Dealer
Yes
Employees Worked With
Jason in service department
Apr 11, 2025 -

Audi Fort Lauderdale responded

We thank you for sharing your recent experience with us, M! We want you to know that we appreciate your business and that we sincerely apologize for any inconvenience we may have caused. We strive to provide exceptional service and this experience was not up to our normal standard. That said, may we call you to discuss your experience in greater detail to see how we can remedy the situation and make your experience an exceptional one once again.

April 02, 2025

As soon as you walk in you feel welcome, staff is proffessional and courteous We ended up signing a lease with Devon Stone who made this transacstion a very smooth process togerher with the financ More

by Jonas
Recommend Dealer
Yes
Employees Worked With
Maurice Mohammed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Audi Fort Lauderdale responded

Thank you for this pleasant review, Jonas!

March 25, 2025

Ana is always amazing when I come in. She’s pleasant and honest when it comes down to my cat being fixed. She always offer any upgrades or necessary things. More

by shawntel.stewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana
Mar 26, 2025 -

Audi Fort Lauderdale responded

Thank you for this wonderful review, Shawntel!

March 23, 2025

Thanks to your new serviced manager, Alex, and your service department, we were able to get my daughter's car repaired in a timely and professional manner while she was down on Spring Break. It was a s More

by LAURAGEARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex, Service Mangers, and gentleman in charge of service department.
Mar 24, 2025 -

Audi Fort Lauderdale responded

Thank you for this pleasant review, Laura!

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