Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Audi Hoffman Estates

Hoffman Estates, IL

Overview
Employees
Reviews
Vehicles
4.6
6,028 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL). The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
Contact Dealership
View Awards

1200 W Golf Rd

Hoffman Estates, IL

60169

Directions

By Type

Showing 6,028 reviews

March 07, 2026

The service advisor was great. Service was completed in a timely manner. I was keep appraised of the progress of the work being done. More

by CERISA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Mar 07, 2026 -

Audi Hoffman Estates responded

Thank you for highlighting the helpful guidance from our service advisor and the prompt completion of your Audi Q8 service. We’re glad you felt kept up to date throughout the process. We look forward to assisting with your future maintenance needs.

March 06, 2026

Jim was attentive, helpful, and clearly explained everything bring done. Great job Great great great jon More

by KSEBAHAR
Recommend Dealer
Yes
Employees Worked With
Jim DeRosa
Report | Print
Mar 07, 2026 -

Audi Hoffman Estates responded

Thank you for the five-star rating. It’s wonderful to hear our service team clearly explained each step during your Audi’s appointment. We look forward to helping with your next visit.

March 06, 2026

Greeted right away. Jim took the time to research past service records and provided appropriate recommendations. Service was completed timely. More

by Jent14
Recommend Dealer
Yes
Employees Worked With
Jim Derosa
Report | Print
Mar 06, 2026 -

Audi Hoffman Estates responded

We’re glad you were greeted promptly and that our team looked into your Audi Q7’s past service records to guide the next steps. It’s satisfying to hear the work was done on schedule. Thank you for the five-star rating.

March 05, 2026

I had a mechanical issue that the pre-sale inspection missed and when I brought it to the dealer’s attention, they identified the issue and took responsibility for it. In the end the cost to repair the i More

by robertson827p
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Yusko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aldo in service was professional
Report | Print
Mar 07, 2026 -

Audi Hoffman Estates responded

Thank you for your kind review! We hope you will give us another opportunity to earn your business.

March 05, 2026

My experience with this dealership was awesome, I flew out to pick up a car and I was picked up by a very professional porter. The car was very clean, and the process was very easy and smooth More

by iago.ferran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlo Gilli Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex, porter service
Report | Print
Mar 05, 2026 -

Audi Hoffman Estates responded

How great to hear our porter welcomed you professionally and that your Volvo was so clean. We’re glad the process went smoothly and met your expectations. Thank you for traveling to pick up your car.

March 04, 2026

All was good only price was by my opinion a little to High. ?? All was good, nice people and good service only the price by my opinion was a little too high. More

by CHRISTOPHER25
Recommend Dealer
Yes
Employees Worked With
Jim DeRosa
Report | Print
Mar 05, 2026 -

Audi Hoffman Estates responded

Thank you for bringing your Audi Q5 in for service and for acknowledging our team’s friendly, reliable care. We appreciate your thoughts on pricing. We’ll share your input with our management team to help us maintain competitive service rates.

March 04, 2026

Everyone was overly nice and worked really hard to make me happy! Amanda and Dan really showed up and showed out. Dan really help to let me know about things with my purchase I didn't realize by being prev More

by b.jacksondavis
Recommend Dealer
Yes
Employees Worked With
Amanda Filios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Filios
Report | Print
Mar 04, 2026 -

Audi Hoffman Estates responded

Congratulations on your new Audi Q3. We’re thrilled Amanda and our team went the extra mile to help you feel confident with its features. Thanks for sharing your experience.

March 04, 2026

Very prompt in getting me in and out with rental . No upselling Good job on cleaning the floor mats, appreciate it More

by TIMOTHYRUNK
Recommend Dealer
Yes
Report | Print
Mar 04, 2026 -

Audi Hoffman Estates responded

Thank you for trusting us with your Audi A6 service. We’re glad the rental process was quick, there was no upselling, and your floor mats were cleaned to your satisfaction. We appreciate your 5-star review and look forward to assisting you again.

March 03, 2026

It was ok but I need a readable sheet of what was done please No More

by jozilla
Recommend Dealer
No
Employees Worked With
I need a readable sheet of the work done n the prices of what they did.
Report | Print
Mar 07, 2026 -

Audi Hoffman Estates responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Mar 07, 2026 -

Audi Hoffman Estates responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

March 02, 2026

Installation of a new wheel to replace a pot hole ruined one Plus scheduling installation of a replacement light on the passenger visor More

by Mike
Recommend Dealer
Yes
Employees Worked With
Aldo Huerta
Report | Print
Mar 03, 2026 -

Audi Hoffman Estates responded

Thank you for taking the time to share your thoughts on working with our team, Mike. We're glad to hear we delivered such a great experience!

1
2
...
603