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Audi Hoffman Estates
Hoffman Estates, IL
5,738 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,738 reviews
Verified Customer
May 07, 2025
Constant back and forth trying to fix silly parts, left my car for a WEEK! Tim said all noise was gone, drove car 2 minutes off lot and noise was genuinely made worse, one unrelated issue fixed but nothing my car for a WEEK! Tim said all noise was gone, drove car 2 minutes off lot and noise was genuinely made worse, one unrelated issue fixed but nothing i wanted to be fixed was fixed! More
by owenhaagstudents
Employees Worked With
Tim M
May 05, 2025
We had a very pleasant experience with Carlo. He didn’t add any pressure on us. We highly recommend him. He didn’t add any pressure on us. We highly recommend him. More
by Joe
Employees Worked With
May 03, 2025
Great Customer service! Very knowledgeable! Overall awesome experience ! Will definitely recommend. Arlen - service advisor was very professional, with great knowledge, and Very knowledgeable! Overall awesome experience ! Will definitely recommend. Arlen - service advisor was very professional, with great knowledge, and outstanding customer service skills. More
by Lnowakowski81
Employees Worked With
Arlen
April 30, 2025
I did annual routine oil change and tire rotation. No big issues with my car and I am satisfied with the service. No big issues with my car and I am satisfied with the service. More
by WNG4
Employees Worked With
April 29, 2025
Very helpful made my choice for having my vehicle serviced easy. They answered all my questions. I felt very comfortable and confident they could get the job done and in a timely manner. Thank you! serviced easy. They answered all my questions. I felt very comfortable and confident they could get the job done and in a timely manner. Thank you! More
by JOERLELENIEWSKI
April 29, 2025
Mike was great! He was very knowledgeable and friendly. He answered any questions that we had and understood what we were looking for. He made us feel comfortable p He was very knowledgeable and friendly. He answered any questions that we had and understood what we were looking for. He made us feel comfortable purchasing our vehicle. More
by bcannella13
