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Audi Hoffman Estates

Hoffman Estates, IL

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Employees
Reviews
Vehicles
4.6
5,773 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL). The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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1200 W Golf Rd

Hoffman Estates, IL

60169

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Showing 5,773 reviews

June 20, 2025

Tim was great to work with! Will return to this dealership next time for certain More

by TNCHALEY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim in service
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Jun 20, 2025 -

Audi Hoffman Estates responded

Thanks for sharing your thoughts about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

June 19, 2025

It took forever to get my car back even though the work was done and no one would call back with updates. More

by Vasoula
Recommend Dealer
No
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June 19, 2025

I got a flat tire and after AAA installed my spare, I drove directly to the dealership. Arlen Brodeur was very helpful and was able to fit me in even though I didn’t have an appt. He expedited the proces More

by kkinchgo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Brodeur
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Jun 19, 2025 -

Audi Hoffman Estates responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 18, 2025

Had to wait 10-15 minutes be on my appointment time but once I got registered everything moved effectively and Tim kept me informed of progress. More

by fjrudy1
Recommend Dealer
Yes
Employees Worked With
Tim M
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Jun 18, 2025 -

Audi Hoffman Estates responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 17, 2025

Outstanding dealership! Dan and Amanda in Sales and Ceaser in service have all taken care of me. All around service has been great. More

by DNECKOPULOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Jigalov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Filios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ceasar
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Jun 17, 2025 -

Audi Hoffman Estates responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Hoffman Estates!

June 17, 2025

Top notch service from the drop off to while the car was in service and appreciated the video from the technician. Will continue bringing my car here for future. Fabulous communication! More

by PLUBALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Duranovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2025 -

Audi Hoffman Estates responded

Thanks for sharing about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

June 14, 2025

Everyone was very polite. Felt they were concerned about my needs. Service was easy and reasonably convenient. More

by CHUCKTHYFAULT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Machonha
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Jun 14, 2025 -

Audi Hoffman Estates responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 13, 2025

Tim was very nice and listened to what work I wanted done to my car. More

by NIKOPICCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
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Jun 13, 2025 -

Audi Hoffman Estates responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 12, 2025

Excellent customer service. Knowledgeable and friendly staff. Providing a loaner is huge. They treat customers with respect and professionalism. More

by Roma53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Buchanan
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Jun 12, 2025 -

Audi Hoffman Estates responded

Thanks for sharing your thoughts about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

June 11, 2025

Had an issue come up last week and Tim got me in right away in service and had the car back next day. Great service as always. More

by REGISC82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim machonga
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Jun 11, 2025 -

Audi Hoffman Estates responded

Thanks for sharing your thoughts about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

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