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Audi Hoffman Estates

Hoffman Estates, IL

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Employees
Reviews
Vehicles
4.6
5,793 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL). The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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1200 W Golf Rd

Hoffman Estates, IL

60169

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Showing 5,793 reviews

July 11, 2025

Very helpfully. Explained everything very clearly. Everything as the said and in time. Made it easy. Jim is great. More

by ROLSEN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
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Jul 11, 2025 -

Audi Hoffman Estates responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Hoffman Estates!

July 11, 2025

I thought jim did an excellent job. Everyone was friendly and courteous. Prices were reasonable (for a dealer). More

by BRETT_UNRUH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
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July 06, 2025

Great service. Tim was nice and very helpful as was the cashier. Will be back More

by SANDRA.ALBU16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Jigalov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlo Gilli Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert LeGault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Macedon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Duranovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Yusko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Filios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Izewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2025 -

Audi Hoffman Estates responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Hoffman Estates!

July 06, 2025

Eddie gave me the best car buying experience I've had in my life. He was kind and very thorough showing me how everything works. Although I can't remember it all, I have to read my book. I love my car, than More

by kate
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eddie Duranovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2025 -

Audi Hoffman Estates responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

July 05, 2025

Mike was great. The process was smooth, the car is beautiful no complaints at all here. More

by cribside
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Macedon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2025 -

Audi Hoffman Estates responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 05, 2025

First time at this dealership. Everyone was EXTREMELY friendly & approachable & communication with me was excellent. The only thing I was disappointed with was that my car wasn’t v More

by Tami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Jul 06, 2025 -

Audi Hoffman Estates responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Audi Hoffman Estates, we look forward to having you as a valued customer for many years to come!

July 05, 2025

Great, Jim explained the recall and what they did! No No no no no no More

by FOBRIEN14
Recommend Dealer
Yes
Employees Worked With
Jim
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Jul 05, 2025 -

Audi Hoffman Estates responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Audi Hoffman Estates.

July 03, 2025

Arlen was very polite, informative and easy to work with The dealership was very helpful, staff were very communicative and polite More

by Duckinout
Recommend Dealer
Yes
Employees Worked With
Arlen
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Jul 03, 2025 -

Audi Hoffman Estates responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Audi Hoffman Estates to be a positive one. Please don't hesitate to reach out if you need anything else.

July 02, 2025

Excellent and friendly service. Work done promptly as promised. Very good experience overall. Thank you. More

by DHHEND
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim in service
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Jul 02, 2025 -

Audi Hoffman Estates responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Audi Hoffman Estates.

July 02, 2025

2 hours for an oil change. Service staff very inattentive. Thankfully I only bring my car in once a year More

by CRAZEDHEAD2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service staff
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Jul 05, 2025 -

Audi Hoffman Estates responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address any concerns you may have? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

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