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Audi Hoffman Estates

Hoffman Estates, IL

Overview
Employees
Reviews
Vehicles
4.6
5,785 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL). The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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1200 W Golf Rd

Hoffman Estates, IL

60169

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Showing 5,785 reviews

June 25, 2023

I bring my car here for service and deal with Tim in service all the time. Great service as always. Tim is Awesome!!! More

by sadi1068
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tim in service
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Jun 26, 2023 -

Audi Hoffman Estates responded

Quality customer service is always our number one priority, and we're happy to hear that Tim met your expectations. Thank you for choosing Audi Hoffman Estates, we look forward to having you as a valued customer for many years to come!

June 25, 2023

Always professional and friendly, very satisfied with service (oil pan and alignment) the roadside assistance was appreciated, good job More

by Bettyberg44
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service dept,
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Jun 27, 2023 -

Audi Hoffman Estates responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Betty, and we look forward to working with you again.

June 25, 2023

Audi Hoffmann service and environment is always great. In addition, Tim provided a private wait room for me to use as a temp office for the day and that elevated the whole Audi service experience to a who More

by Lloyd
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tim Machonga
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Jun 26, 2023 -

Audi Hoffman Estates responded

We are very happy Tim provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 25, 2023

Very honest workers. Had went in for oil change and needed a loaner. When I dropped off the loaner I forgot over $150 in center hand rest, called them to let them know an More

by days.02-misplay
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ted
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Jun 26, 2023 -

Audi Hoffman Estates responded

Thanks for sharing your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

June 25, 2023

Good service nice people execelent job ! Buy my next car in this Deeler tks again More

by SUSARREY
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Carlo Gilli Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert LeGault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Macedon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Duranovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Filios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Iman Panah, Isabela Tanase
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Jun 26, 2023 -

Audi Hoffman Estates responded

Thank you for choosing Audi Hoffman Estates. We appreciate your business and look forward to having you as one of our valued customers for many more years to come!

June 24, 2023

Great working with Mike. Easy process. Great car. Would recommend this dealership to anyone looking! More

by RPDUNNE
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Macedon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2023 -

Audi Hoffman Estates responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Audi Hoffman Estates!

June 21, 2023

Clean, attentive staff. Car is always washed and vacuumed after each service call. Technicians appear knowledgeable More

by Dennis
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service department
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Jun 22, 2023 -

Audi Hoffman Estates responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Hoffman Estates!

June 21, 2023

Th person who was in service and worked with me was fabulous!! He was laughing, smiling and worked hard to get me out in a hurry! More

by JOANNE.SHERMAN
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tim
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Jun 22, 2023 -

Audi Hoffman Estates responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Joanne, and we are thrilled that you found your experience with us here at Audi Hoffman Estates to be a positive one. Please don't hesitate to reach out if you need anything else.

June 21, 2023

I knew what I wanted, model, features, etc. , and the Audi team made it happen. More

by IRMISBATES
Recommend Dealer
Yes
Employees Worked With
Eddie
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Jun 22, 2023 -

Audi Hoffman Estates responded

Here at Audi Hoffman Estates, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

June 21, 2023

First rate customer service. No detail is missed. Everyone is personable, polite, friendly, and professional. More

by ISLANDGIRL093
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ms Val in Service
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Jun 22, 2023 -

Audi Hoffman Estates responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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