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Audi Hoffman Estates

Hoffman Estates, IL

Overview
Employees
Reviews
Vehicles
4.6
5,738 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL). The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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1200 W Golf Rd

Hoffman Estates, IL

60169

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Showing 5,738 reviews

May 29, 2023

My sales person was great, the rest of the vibe was snooty , just my feeling More

by Defalcogene61
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eddie Duranovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2023 -

Audi Hoffman Estates responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

May 27, 2023

I always get my Audis serviced here. They do a great job, the people are wonderful, and the environment is very inviting to wait for your car to be ready. More

by glandesjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted McConnell
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May 30, 2023 -

Audi Hoffman Estates responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 27, 2023

Got me in same day and service was done quickly. Mikaela was helpful, easy to talk with about my car. More

by JOANN.BRONSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikaela
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May 30, 2023 -

Audi Hoffman Estates responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Joann, and we are thrilled that you found your experience with us here at Audi Hoffman Estates to be a positive one. Please don't hesitate to reach out if you need anything else.

May 27, 2023

Excellent service. Courteous staff. Clean waiting area. Got my car very clean after service. Will strongly recommend More

by NKHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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May 30, 2023 -

Audi Hoffman Estates responded

Thanks for sharing your thoughts about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

May 26, 2023

Nice and fast service Congrats to Audi team i love that place is very very good More

by Leonardhamo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlo Gilli Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert LeGault
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Macedon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Duranovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isabela Tanase
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Filios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Janecek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Iman Panah
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May 27, 2023 -

Audi Hoffman Estates responded

Thank you for your great review. We strive to make sure that all of our customers leave happy, and it's great to hear about your positive experience here at Audi Hoffman Estates. We look forward to serving you for years to come, Leonard.

May 26, 2023

Smooth and efficient process, Loved the assistance from Michaela’/Service, and Jacob?/Shuttle. I’d like to also thank the technicians that make it happen! Enjoyed seeing Eddie D/Sales! Thank you Audi Hoffm More

by CALOR177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Duranovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2023 -

Audi Hoffman Estates responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Audi Hoffman Estates.

May 26, 2023

Very responsive to customer needs. Willingness to do what is necessary to maintain positive relationships. More

by HOGAN207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Machonga
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May 27, 2023 -

Audi Hoffman Estates responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Hoffman Estates.

May 25, 2023

Fast and polite. I love the video summary they send. Plus picking up my car clean is a bonus! More

by Eclaus5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
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May 26, 2023 -

Audi Hoffman Estates responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Hoffman Estates!

May 24, 2023

Great experience with Tim as he gave detailed explanations on what needed to be done to my car. More

by GABRIELLAWINKLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Macedon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim, Andy from service
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May 25, 2023 -

Audi Hoffman Estates responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Gabriella, for choosing Audi Hoffman Estates!

May 24, 2023

Tim always helps me promptly with whatever issue Ive been experiencing and he is very friendly. More

by 5th Audi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Machonga
Report | Print
May 25, 2023 -

Audi Hoffman Estates responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Audi Hoffman Estates, we look forward to having you as one of our valued customers for many more years to come!

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