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Audi Hoffman Estates

Hoffman Estates, IL

4.6
5,737 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL). The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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1200 W Golf Rd

Hoffman Estates, IL

60169

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Showing 5,737 reviews

April 25, 2023

My service was quick and detailed. The service center asked questions and was able to solve my problem without any extra effort. They had know problem figuring out the strange noise I More

by CAHSMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Emberton
Apr 26, 2023 -

Audi Hoffman Estates responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 25, 2023

Extremely Friendly and efficient. Handled my service quickly and perfectly as always and even washed my car!! More

by CUBMAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Jigalov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2023 -

Audi Hoffman Estates responded

Thanks for sharing your thoughts about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

April 24, 2023

Recently enjoyed my 2nd CPO Sales experience w/Isabela at Audi of Hoffman Estates! Her range & in-depth knowledge of the vehicles’ features is truly impressive, along w/the time she takes after the sale to More

by RobShah79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Yusko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isabela Tanase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Machonga (5-Star)
Apr 24, 2023 -

Audi Hoffman Estates responded

Thank you for your business and this review. We're happy to hear that Isabela was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 22, 2023

I am so impressed with the care and service I received at Hoffman Estates Audi! Ted McConnely and Joe Matthew, along with the entire staff that assisted keeping me updated. From start to finish this team alw More

by Passnu20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted McConnely Joe Matters
Apr 23, 2023 -

Audi Hoffman Estates responded

Thank you for taking the time to leave our service department this fantastic five-star review. We are very happy to hear that both Joe and Ted provided you with such a positive experience. We sincerely value your business and look forward to your next visit.

April 22, 2023

Service was great and timely, people were nice, friendly, informative and helpful. Pleasant experience. Thank you. More

by JOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hauser
Apr 23, 2023 -

Audi Hoffman Estates responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that our service department delivered such a great experience. We look forward to serving you in the future.

April 22, 2023

I despise car buying and was not looking forward to this process. I have to say, this hands down was the best car buying experience I have ever had. Carlo was amazing! He was so knowledgeable and never made More

by dharri19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlo Gilli Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2023 -

Audi Hoffman Estates responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Carlo could make this a top-notch experience. Thank you for this great five-star review. We hope you enjoy your new purchase. We look forward to continuing to serve you in the future.

April 22, 2023

Carlo provided an excellent car buying experience, thanks Carlo! Appreciate all of the help on the purchase. More

by Anonymous
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlo Gilli Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2023 -

Audi Hoffman Estates responded

Thank you so much for your great review. We're thrilled that you found your experience with Carlo to be a positive one. Congratulations on your new vehicle. We look forward to serving you in the future.

April 21, 2023

Everyone was so friendly and the service time was exactly as promised. Thank you very much! More

by JULIESCHULD
Recommend Dealer
Yes
Employees Worked With
Mikaela and Mark
Apr 22, 2023 -

Audi Hoffman Estates responded

Thanks for sharing about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

April 20, 2023

Mike & Dan were great. I have purchased eight cars from this dealership over the years and have never been disappointed. I value their honesty & service support. More

by KEVIN@DUFFYCOMPANY.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Jigalov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Macedon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted McConnell in Service / I especially appreciate all the support I have received from Ted.
Apr 20, 2023 -

Audi Hoffman Estates responded

Kevin, It's great to hear that Mike and Dan were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Hoffman Estates, again!

April 20, 2023

Isabela is great to work with was very helpful . . Ted is services was great also was good to see he came back!! More

by tchomenko_44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Yusko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isabela Tanase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2023 -

Audi Hoffman Estates responded

Thanks for sharing your experience with Audi Hoffman Estates. Isabela and our team appreciate your business and hope to see you again soon!

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