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Audi Hoffman Estates
Hoffman Estates, IL
5,737 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,737 reviews
February 22, 2023
The wait was much longer than I was told the appointment would take. 1-1.5 hours is what I had planned for. I was there for 2+ hours. The dogs that were wandering around made it more bearable. Offering loan would take. 1-1.5 hours is what I had planned for. I was there for 2+ hours. The dogs that were wandering around made it more bearable. Offering loaner cars would have been appreciated. More
by kgrumbos
Employees Worked With
Tim Machonga
Verified CustomerFebruary 18, 2023
Best dealership I have dealt so far. I have to drive 25 miles to service my car but it is worth it compared to my local Audi dealership I have to drive 25 miles to service my car but it is worth it compared to my local Audi dealership More
by VYTIS
February 15, 2023
In and out never a sweat. 2 day job finished in 1. To me most important aspect of car ownership is having a quick and easy service department with only your 100% work satisf 2 day job finished in 1. To me most important aspect of car ownership is having a quick and easy service department with only your 100% work satisfaction in mind. Audi Hoffman Estates is the place! More
by Keith Ketchman
Employees Worked With
Tim Machonga
February 14, 2023
Customer service was excellent. Service was going to take longer than I anticipated and was offered to use their shuttle service or loaner car.I highly recommend Audi Hoffman Estate Service was going to take longer than I anticipated and was offered to use their shuttle service or loaner car.I highly recommend Audi Hoffman Estates. More
by JCCOOL17
Employees Worked With
Tim Machonga
