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Audi Hoffman Estates

Hoffman Estates, IL

4.6
5,802 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL). The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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1200 W Golf Rd

Hoffman Estates, IL

60169

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Showing 5,802 reviews

March 21, 2023

Professional, prompt, quality work, friendly employees. All of my experiences from sales to service have been great. More

by ryanthomas123
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Iman Panah
Mar 22, 2023 -

Audi Hoffman Estates responded

Ryan, Thanks for sharing your thoughts about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

March 21, 2023

Wonderful! ! Loved everything about the service! Quick, thorough and communicated well and honest. Thank you More

by Gjgjbj77
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Eddie Duranovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Audi Hoffman Estates responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 21, 2023

They were very helpful and easy to work with. Knowledgeable about their products and worked in a timely manner More

by Eric Olshansky
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Recommend Dealer
Yes
Employees Worked With
Carlo Gilli Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Audi Hoffman Estates responded

Thank you so much for your excellent review, Eric! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

March 20, 2023

Amanda is great, service very nice, dealership overall very good…dogs the coolest. I’ll definitely keep you in mind in the future. More

by T_benton2
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Amanda Filios
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2023

Great service very busy and always delivers results ! Andy does a great job managing service ! More

by audi
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Andy
Mar 21, 2023 -

Audi Hoffman Estates responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 20, 2023

Tim kept on good communication. Supply chain issues were ridiculous, my car w in the shop about three months. More

by sholcroft
Recommend Dealer
Yes
Employees Worked With
Tim
Mar 21, 2023 -

Audi Hoffman Estates responded

Thanks for sharing about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

March 19, 2023

The car was scratched after service and Audi is claiming it didn’t happen there. The is no proof that the car arrived scratched and no help from audit. The worst service from the management team. More

by Mersiha301
Service Communication
Recommend Dealer
No
Employees Worked With
Andy, emberton
March 19, 2023

Great service, convenient hours. Knowledgeable service team who is looking out for the customers best interests More

by BARNEY.PULLAM
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Tim
March 19, 2023

Clean, easy to work with, fair deal making. Would recommend Hoffman Audi to anyone. Traded in and purchased new, very happy. More

by TIM.SHIPLEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlo Gilli Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2023

Tim Machonga took very good care of me despite the 2 month long wait for parts. He set me with a loaner and periodically gave me updates. More

by Oliver
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Tim Machonga
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