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Audi Hoffman Estates
Hoffman Estates, IL
5,738 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,738 reviews
October 06, 2022
Thanks to Carlo Gilli Jr. I had an incredible experience at Audi Hoffman Estates. Carlo did a fantastic job throughout the process. Carlo was very professional and knowledgea I had an incredible experience at Audi Hoffman Estates. Carlo did a fantastic job throughout the process. Carlo was very professional and knowledgeable. He was very patient and answered all my questions and concerns. I highly recommend Audi Hoffman Estates. More
by Anna M
Employees Worked With
October 05, 2022
This is my 6th purchase from this dealership - 3 before the move and three after. I have been pleased from the beginning, but after the move, I think the overall service went from very good to outstanding. the move and three after. I have been pleased from the beginning, but after the move, I think the overall service went from very good to outstanding. More
by rkrdg
Employees Worked With
Verified CustomerOctober 02, 2022
We had scheduled an oil change at 8 AM. We were greeted immediately and taken care of. We were very pleased with the service as we had our car returned a little after 9 AM We were greeted immediately and taken care of. We were very pleased with the service as we had our car returned a little after 9 AM More
by bsatek
Employees Worked With
Mikaela Vall
October 01, 2022
I was met with a smile and friendly greeting upon dropping off my car for service. Communication was excellent about the recommended service items for my Q7, and work was completed in a timely manne dropping off my car for service. Communication was excellent about the recommended service items for my Q7, and work was completed in a timely manner. More
by LeslieH
Employees Worked With
Tim Machonga
September 29, 2022
Eddie was very helpful and friendly I knew what I was going for and Eddie helped me get it. Very helpful team that is working there. Satisfied costumer! going for and Eddie helped me get it. Very helpful team that is working there. Satisfied costumer! More
by amadagarcia300
September 27, 2022
Good service department that kept me up to date on the work being performed on my car. Personable and friendly staff work being performed on my car. Personable and friendly staff More
by GCGIROLAMI
Employees Worked With
September 25, 2022
When walking into the Audi dealership in Schaumburg last Friday, I was thinking of only gathering information. However, I walked out with a Q5. Carlo Gilli was wonderful. He is a good listener. Asked go Friday, I was thinking of only gathering information. However, I walked out with a Q5. Carlo Gilli was wonderful. He is a good listener. Asked good questions. Connected in an authentic way and took the typical hassle out of the process. More
by JANET.TRAPHAGEN
Employees Worked With
Other Employees :
Nice to reconnect with Brian Hall too. Love that his dog greets the guests!
