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Audi Hoffman Estates
Hoffman Estates, IL
5,742 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,742 reviews
September 29, 2022
Eddie was very helpful and friendly I knew what I was going for and Eddie helped me get it. Very helpful team that is working there. Satisfied costumer! going for and Eddie helped me get it. Very helpful team that is working there. Satisfied costumer! More
by amadagarcia300
Verified Customer
September 27, 2022
Good service department that kept me up to date on the work being performed on my car. Personable and friendly staff work being performed on my car. Personable and friendly staff More
by GCGIROLAMI
Employees Worked With
September 25, 2022
When walking into the Audi dealership in Schaumburg last Friday, I was thinking of only gathering information. However, I walked out with a Q5. Carlo Gilli was wonderful. He is a good listener. Asked go Friday, I was thinking of only gathering information. However, I walked out with a Q5. Carlo Gilli was wonderful. He is a good listener. Asked good questions. Connected in an authentic way and took the typical hassle out of the process. More
by JANET.TRAPHAGEN
Employees Worked With
Other Employees :
Nice to reconnect with Brian Hall too. Love that his dog greets the guests!
September 22, 2022
Mark in service was very helpful and provided a great service throughout all steps from arranging a shuttle to keeping me informed about the arrival of the part that is needed for repair and getting my c service throughout all steps from arranging a shuttle to keeping me informed about the arrival of the part that is needed for repair and getting my car worked on as quickly as possible. More
by PS
Employees Worked With
Mark (Service)
September 21, 2022
Communication is terrible by members of the service department. I had an appointment for a check engine light and despite being aware that they were not going to service the vehicle for several days a department. I had an appointment for a check engine light and despite being aware that they were not going to service the vehicle for several days after the appointment they failed to call and supply me with an update. Only communication between me and the dealer were initiated by me. More
by Mschwartz77
Employees Worked With
Andy in service
September 19, 2022
Salesperson (Isabella) was outstanding. She had exemplary product knowledge and public relations and communication skills. Sales process was flawless and smooth as silk. I wholeheartedly re She had exemplary product knowledge and public relations and communication skills. Sales process was flawless and smooth as silk. I wholeheartedly recommend this dealer. More
by Oscar1234
Employees Worked With
