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Audi Hoffman Estates

Hoffman Estates, IL

Overview
Employees
Reviews
Vehicles
4.6
5,762 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL). The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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1200 W Golf Rd

Hoffman Estates, IL

60169

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Showing 5,762 reviews

January 13, 2025

I had a regular maintenance. They took the car immediately, kept me apprised of what was happening, and returned it to me washer (it really needed a wash). More

by EKAMINSKI850
Recommend Dealer
Yes
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Jan 13, 2025 -

Audi Hoffman Estates responded

Thanks for sharing your thoughts about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

January 11, 2025

Frustrating experience overall- issue with the office not recognizing my first appointment, not having the parts so a basic repair took 3 days, to the individual not calling on day 1 or 2 for an update (I ha More

by WADDELL.DREW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony
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January 11, 2025

Would have given more stars - but after asking to take my front spoiler that was damaged off (requiring removing 5 total screws while the car was up on the lift for my scheduled tire rotation /oil change) th More

by MARTINS72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name - he was new
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Jan 13, 2025 -

Audi Hoffman Estates responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

January 10, 2025

Amanda was very knowledgable, patient, and helpful. I appreciated her working with us multiple days before we made our decision. Never felt pressured to buy. Dealer had plenty of cars with various opt More

by Juliann
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Filios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Audi Hoffman Estates responded

Thanks, Juliann, for sharing your thoughts about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

January 10, 2025

I was very pleased with the customer service experience. My questions were answered and explained so I could clearly understand my options. More

by Mwilhelmi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlo Gilli Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Departmnt
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Jan 10, 2025 -

Audi Hoffman Estates responded

Thanks for sharing about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

January 10, 2025

Agreeable, courteous , easy to do business with. Pleasure to have found this dealership. Staff all of them helpful More

by brzowski5100@gmail.com
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adam , Tamara Janecek
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Jan 10, 2025 -

Audi Hoffman Estates responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Hoffman Estates.

January 10, 2025

Great service, as always. Tim, my service advisor takes good care of me and Anthony McGrath, my mechanic is the best! More

by ClemsonGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert LeGault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim the service advisor and Anthony McGrath the mechanic
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Jan 10, 2025 -

Audi Hoffman Estates responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Audi Hoffman Estates to be a positive one. Please don't hesitate to reach out if you need anything else.

January 10, 2025

Excellent service and salesmanship. I would definitely recommend this dealership to anyone interested in buying a car.! More

by Gorzelanyc
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adam iwenski
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Jan 10, 2025 -

Audi Hoffman Estates responded

Thank you for choosing Audi Hoffman Estates. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 09, 2025

Quick, efficient, convenient and organized. Audi at Hoffman looked after my needs, allowing me to drop the car off and pick up after hours. More

by FRANCIS.BRADY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert LeGault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Audi Hoffman Estates responded

Francis, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Hoffman Estates!

January 09, 2025

Everyone is super nice and helpful. I had a great experience buying my new car last month. More

by LAMAZELLA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Izewski
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Jan 10, 2025 -

Audi Hoffman Estates responded

Thanks for your feedback on your recent visit to Audi Hoffman Estates. It's great to hear that Adam was able to assist you and that you had such a positive experience.

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