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Audi Hoffman Estates
Hoffman Estates, IL
5,737 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,737 reviews
February 21, 2022
Didn't have a pleasant experience this time. I was promised of a loaner for this appointment. However upon arrival I was informed there isn't one available. It was totally fine if dealership had I was promised of a loaner for this appointment. However upon arrival I was informed there isn't one available. It was totally fine if dealership had called me and informed upfront as I had other errands to run and appointments to keep. I eventually got a loaner after 40 mins. However by the time I had to call up and cancel my other appointments. I wish the dealership had dealth with it professionally.Atleast to the extend of letting the customers know upfront More
by Ram
Verified CustomerEmployees Worked With
Mike Colles
February 21, 2022
Dealership is very clean and organized. Staff is extremely friendly. Attentive and helpful. Very impressive Staff is extremely friendly. Attentive and helpful. Very impressive More
by Rc6471
February 18, 2022
Throughout my experience with Audi Hoffman Estates I am pleased to be able to speak about the wonderful time i had here. It began with a phone call. Carlo was the individual that we worked with in the purc pleased to be able to speak about the wonderful time i had here. It began with a phone call. Carlo was the individual that we worked with in the purchase of our Q8. Throughout the process of purchasing said Q8 I observed how committed and willing Carlo was to work with us to give us the best deal possible. Carlo’ commitment has led me to wake up in the morning and look at a perfect piece of german engineering. More
by mtrujillo
Employees Worked With
February 16, 2022
Tim the service rep was great polite and courteous. Kept me informed about the details of the needed maintenance. The entire process was smooth and painless. Kept me informed about the details of the needed maintenance. The entire process was smooth and painless. More
by Audidale
Employees Worked With
Tim
February 16, 2022
Been an Audi customer at this dealership for 9 years. The service center team is very courteous, professional and efficient. I will highly recommend this dealership. The service center team is very courteous, professional and efficient. I will highly recommend this dealership. More
by Manish
Employees Worked With
Rick Kelstrom, Mike Colles
February 16, 2022
Great Service! They are very detailed explaining repairs needed for vehicle. We have them perform all scheduled maintenance. They are very detailed explaining repairs needed for vehicle. We have them perform all scheduled maintenance. More
by tcarr
Employees Worked With
Rick Kelstrom, Mike Colles
February 13, 2022
I have been a customer of this dealership almost from their inception. The service and staff have always been exceptional with my recent visit being the same great experience. their inception. The service and staff have always been exceptional with my recent visit being the same great experience. More
by d.lisula
Employees Worked With
Rick Kelstrom, Mike Colles
