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Audi Hoffman Estates
Hoffman Estates, IL
5,766 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,766 reviews
June 06, 2025
This is silly to require me to type something in here. You willl find it gets in the way of getting feedback. People don’t want to put extra effort into things they don’t want o put effort into. Learn You willl find it gets in the way of getting feedback. People don’t want to put extra effort into things they don’t want o put effort into. Learn how to create an effortless experience in every aspect of how i deal with you Btw. My set is repress great. Your policy to charge extra for credit card makes dealing with you a high effort experience. More
by kinseymark
Verified CustomerEmployees Worked With
Machonga
June 06, 2025
From a quick service appointment time to completion of service, it was a great experience. Everything was communicated and pleasure to deal with. Highly recommend this dealership service, it was a great experience. Everything was communicated and pleasure to deal with. Highly recommend this dealership More
by tytedio
Employees Worked With
Arlin
June 06, 2025
Tim and Andy are great and have always taken care of me. Had a coolant leak, had my car towed there with no notice. They took it in, got me a loaner, and after an initial quote of about a week I got my car Had a coolant leak, had my car towed there with no notice. They took it in, got me a loaner, and after an initial quote of about a week I got my car back in 2 days. Thank you as always More
by robert.guttman
Employees Worked With
Tim Machonga, Andy Emberton
June 05, 2025
Great experience—kind staff, quick process, and super easy from start to finish. Highly recommend! easy from start to finish. Highly recommend! More
by Lydiasabanish
Employees Worked With
June 03, 2025
Great experience with a pre-purchase inspection and Tim Service helped so much. I am thinking about purchasing a 2018 Audi at a used car dealership nearby and chose Audi Hoffman Estates for the pre-purcha Service helped so much. I am thinking about purchasing a 2018 Audi at a used car dealership nearby and chose Audi Hoffman Estates for the pre-purchase inspection. It found some needed repairs and sent me a thoughtful explanation with a video. Great service. More
by SSFERRO
Employees Worked With
Tim in Service
May 30, 2025
Arlin in Audi's Service Department is communicative and on top of my vehicle from the time my vehicle is picked up until the time it is delivered. Audi Hoffman Estates and their people are first in class. on top of my vehicle from the time my vehicle is picked up until the time it is delivered. Audi Hoffman Estates and their people are first in class. I recommend the dealership and service department on a regular basis. More
by Billdi
Employees Worked With
Service Department - Arlin
