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Audi Hoffman Estates

Hoffman Estates, IL

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Employees
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Vehicles
4.6
5,744 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL). The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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1200 W Golf Rd

Hoffman Estates, IL

60169

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Showing 5,744 reviews

May 05, 2025

We had a very pleasant experience with Carlo. He didn’t add any pressure on us. We highly recommend him. More

by Joe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlo Gilli Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2025 -

Audi Hoffman Estates responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 03, 2025

Great Customer service! Very knowledgeable! Overall awesome experience ! Will definitely recommend. Arlen - service advisor was very professional, with great knowledge, and More

by Lnowakowski81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen
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May 03, 2025 -

Audi Hoffman Estates responded

Thank you for choosing Audi Hoffman Estates. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 03, 2025

Standard Oil Change annual service and they knew I was waiting and I was there for two hours with a scheduled appt More

by MDCRONAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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May 03, 2025 -

Audi Hoffman Estates responded

Thank you for taking the time to share your review, and we apologize for the long wait. We sincerely value your business and hope you will give us another opportunity to serve you!

May 02, 2025

Tim is very knowledgeable about Audi's, he is most helpful and explains everything in great detail! Tim is a true asset to this dealership! More

by TRICIA11
Recommend Dealer
Yes
Employees Worked With
Tim M.
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May 02, 2025 -

Audi Hoffman Estates responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Hoffman Estates!

May 01, 2025

They were courteous and responsive. They kept me updated on the progress of the repair. More

by Hal
Recommend Dealer
Yes
Employees Worked With
Tim Machonga
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May 01, 2025 -

Audi Hoffman Estates responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 30, 2025

I did annual routine oil change and tire rotation. No big issues with my car and I am satisfied with the service. More

by WNG4
Recommend Dealer
Yes
Employees Worked With
Eddie Duranovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2025 -

Audi Hoffman Estates responded

Thanks for sharing about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

April 29, 2025

Very helpful made my choice for having my vehicle serviced easy. They answered all my questions. I felt very comfortable and confident they could get the job done and in a timely manner. Thank you! More

by JOERLELENIEWSKI
Recommend Dealer
Yes
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Apr 29, 2025 -

Audi Hoffman Estates responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

April 29, 2025

Painless other than the cost! Tim was great to work with. Painless other than the cost! Tim was great to work with. Workmanship was top notch. More

by Michaelrogers2
Recommend Dealer
Yes
Employees Worked With
Tim
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Apr 29, 2025 -

Audi Hoffman Estates responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Hoffman Estates.

April 29, 2025

Mike was great! He was very knowledgeable and friendly. He answered any questions that we had and understood what we were looking for. He made us feel comfortable p More

by bcannella13
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Macedon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt in the Parts Department
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Apr 29, 2025 -

Audi Hoffman Estates responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Audi Hoffman Estates!

April 26, 2025

My experience this time was excellent. A home run for Audi of Hoffman. Brian was spot on and never missed a step. More

by liesenberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Duranovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian my service manager
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Apr 26, 2025 -

Audi Hoffman Estates responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Audi Hoffman Estates.

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