Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Audi Hoffman Estates
Hoffman Estates, IL
5,804 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,804 reviews
July 17, 2025
The work I had done was done quickly. It was done in a very timely manner and the video you provide is very helpful. All the issues were pointed out to me. The car was washed and returned It was done in a very timely manner and the video you provide is very helpful. All the issues were pointed out to me. The car was washed and returned to me. Wonderful service More
by Diane
Verified CustomerEmployees Worked With
Arlen Brodeur
July 15, 2025
Excellent customer service and care! Back on the road quickly. We had a break down on our 2016 Audi A3 Quattro. They did diagnostics and found the spark plugs were bad. Thank you for get Back on the road quickly. We had a break down on our 2016 Audi A3 Quattro. They did diagnostics and found the spark plugs were bad. Thank you for getting us going again in short order. More
by ssstrucking
Employees Worked With
Did not get the name of service guy
July 06, 2025
Great service. Tim was nice and very helpful as was the cashier. Will be back Tim was nice and very helpful as was the cashier. Will be back More
by SANDRA.ALBU16
Employees Worked With
July 06, 2025
Eddie gave me the best car buying experience I've had in my life. He was kind and very thorough showing me how everything works. Although I can't remember it all, I have to read my book. I love my car, than my life. He was kind and very thorough showing me how everything works. Although I can't remember it all, I have to read my book. I love my car, thank you. More
by kate
Employees Worked With
July 05, 2025
Mike was great. The process was smooth, the car is beautiful no complaints at all here. The process was smooth, the car is beautiful no complaints at all here. More
by cribside
Employees Worked With
July 05, 2025
First time at this dealership. Everyone was EXTREMELY friendly & approachable & communication with me was excellent. The only thing I was disappointed with was that my car wasn’t v Everyone was EXTREMELY friendly & approachable & communication with me was excellent. The only thing I was disappointed with was that my car wasn’t vacuumed out like the paperwork said but I wasn’t expecting. It would have upped the WOW factor if it had been done like the paperwork said. More
by Tami
Employees Worked With
N/A
