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Audi Hoffman Estates
Hoffman Estates, IL
5,739 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,739 reviews
July 15, 2020
Isabela Tanese was very helpful and informative with our purchase of a Q7 last week. She made our purchase experience very pleasant, her attention and help to our questions was helpful. purchase of a Q7 last week. She made our purchase experience very pleasant, her attention and help to our questions was helpful. More
by hoss1966
Verified Customer
July 15, 2020
The experience with Hoffman Estates Audi is extraordinary. The sales team is second to none. Every aspect of the experience, from inquiry to delivery is based in first class customer service. extraordinary. The sales team is second to none. Every aspect of the experience, from inquiry to delivery is based in first class customer service. More
by DEJJ3
July 14, 2020
I couldn’t recommend this dealership enough. I had a great experience purchasing my Audi A4 and Carlo was the best and made sure my experience was top notch great experience purchasing my Audi A4 and Carlo was the best and made sure my experience was top notch More
by Evelyn
Employees Worked With
July 14, 2020
Iman is fabulous! We have purchased 4 cars from him in the last six months and could not be happier with his customer service, knowledge of the vehicles and what we were looking for and his professionalis the last six months and could not be happier with his customer service, knowledge of the vehicles and what we were looking for and his professionalism. More
by Lauradillonlaw
Employees Worked With
Iman Panah
July 12, 2020
Positive Quick & Friendly experience. Just came in to get my oil changed and tires rotated... Mike did a great job of handling the required service call...very positive experience. Thanks Just came in to get my oil changed and tires rotated... Mike did a great job of handling the required service call...very positive experience. Thanks again, Mike!! More
by Frank730
Employees Worked With
Mike Colles
July 11, 2020
It was a very nice experience buying a car from Hoffman estates Audi I felt I got a decent deal and it all went smoothly estates Audi I felt I got a decent deal and it all went smoothly More
by Ressfive
Employees Worked With
July 10, 2020
I was taken promptly for my car emergency. My problem was diagnosed right away and repaired with my permission. I consider the service to be excellent and my service rep (Ted McConnell) was excellent as well diagnosed right away and repaired with my permission. I consider the service to be excellent and my service rep (Ted McConnell) was excellent as well. More
by MICHAEL@BERKSON.COM
Employees Worked With
Ted McConnell
July 09, 2020
Great experience with the service department, work completed as promised and they stood behind the warranty work requested. I will recommend your dealership to my friends completed as promised and they stood behind the warranty work requested. I will recommend your dealership to my friends More
by thackray
Employees Worked With
Rick Kelstrom
July 08, 2020
The sales person (Sabina) was kind and friendly, answered all my questions and requests, even by texting. The car has no big problems so far. Basically I was satisfied. all my questions and requests, even by texting. The car has no big problems so far. Basically I was satisfied. More
by YO
Employees Worked With
Sabina Numanovic
July 08, 2020
Great service on a hard to find short in a wire to the MMI. I would recommend Audi Hoffman Estates service to anyone with an Audi MMI. I would recommend Audi Hoffman Estates service to anyone with an Audi More
by Audi owner
