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Audi Hoffman Estates
Hoffman Estates, IL
5,738 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,738 reviews
September 18, 2023
They are friendly professionals and pleasant to work with. It always been a nice experience whenever I visited the dealership. with. It always been a nice experience whenever I visited the dealership. More
by hardeep.komal
Verified Customer
September 18, 2023
Very enjoyable sales process. No hard sell and Eddie was very helpful and informative and ensured that all our questions were answered. No hard sell and Eddie was very helpful and informative and ensured that all our questions were answered. More
by JIM_STEWART9
September 17, 2023
The service representative was great informing me about the problem and progress during my visit. Even I arrived 15 minutes earlier than the scheduled appointment time, I was admitted right away. Tim was the problem and progress during my visit. Even I arrived 15 minutes earlier than the scheduled appointment time, I was admitted right away. Tim was great providing me the breakdown of tires and services to help me make the decision whether to replace my tires at Audi. More
by Stacey Liu
Employees Worked With
Tim Machonga
September 17, 2023
Process was efficient and smooth. My salesperson Carlo Gilli readily worked around my needs and schedule. My salesperson Carlo Gilli readily worked around my needs and schedule. More
by elmarriott
Employees Worked With
September 15, 2023
The team, especially Ted McConnell, explored every possibility to find what was wrong with the car and clearly communicated each action step with me. possibility to find what was wrong with the car and clearly communicated each action step with me. More
by MEGOLINA13
Employees Worked With
Ted McConnell
September 15, 2023
Wonderful buying experience. There are no high-pressure sales tactics. Fair upfront pricing. Welcoming and friendly atmosphere. There are no high-pressure sales tactics. Fair upfront pricing. Welcoming and friendly atmosphere. More
by Ronald Robinson
September 15, 2023
Iman is an excellent salesman. He really paid attention so what we were looking for. Super nice guy. Put us in the perfect car! We will highly recommend him to friends as well. He really paid attention so what we were looking for. Super nice guy. Put us in the perfect car! We will highly recommend him to friends as well..... More
by vincenzo
September 14, 2023
I scheduled an appointment for an oil change and review. The service was completed in the exact amount of time and done thoroughly. The gentleman who assisted me was courteous and quite knowledgeable. Thank The service was completed in the exact amount of time and done thoroughly. The gentleman who assisted me was courteous and quite knowledgeable. Thanks for such a pleasant experience More
by PINKEEG4
Employees Worked With
Service department
