Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Audi Hoffman Estates
Hoffman Estates, IL
5,737 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,737 reviews
August 28, 2023
Always prompt and professional, even though I bought used from somewhere else. They make you feel welcome and your car well cared for! from somewhere else. They make you feel welcome and your car well cared for! More
by MaryB
Verified CustomerEmployees Worked With
August 28, 2023
My car died the day after I got it fixed here. The engine completely seized up. Thanks guys. I still owe 19k on it only had it 4 years. I know it has issues but xxxx. My family mechanic is going t The engine completely seized up. Thanks guys. I still owe 19k on it only had it 4 years. I know it has issues but xxxx. My family mechanic is going to take a look and see what was really going on. And when I was in the dealership all the workers could have cared less that someone was in the building. Will prob never buy an Audi again (: More
by KLAUDIARUSIN
August 28, 2023
Easy check in and great service. They finished the work within the time frame given. A+!! They finished the work within the time frame given. A+!! More
by ccrider77
Employees Worked With
August 27, 2023
I had serious problem on a Saturday. Brought my car in for service, very busy at the time I came in. Ted from service went out of his way to quickly evaluate my problem. Needing to leave Brought my car in for service, very busy at the time I came in. Ted from service went out of his way to quickly evaluate my problem. Needing to leave my car for service he found me a loaner. The problem took a week to fix. Ted kept me posted. When I received the car it still had a minor issue that showed up a day or two later. Bringing the car back my thoughts were —this is going to be bad. How wrong I was. Ted gave me and my car personal service. Again giving me a loaner, updating me and making absolutely sure my car was fixed. The attitude was let’s make this right. No excuses. More
by GARYMORGAN
Employees Worked With
Ted
August 26, 2023
Great service great experience they were on time and provided us with a loaner car for 24 hours provided us with a loaner car for 24 hours More
by Westloopbestloop
August 26, 2023
Honest and helpful. Made it fun to buy a car. Will recommend to all my friends. Made it fun to buy a car. Will recommend to all my friends. More
by TLANDA315
Employees Worked With
August 26, 2023
It was a wonderful experience. Was shown exactly what I needed and how to go about getting it in order to keep running at its upmost performance. Thank you so much! Was shown exactly what I needed and how to go about getting it in order to keep running at its upmost performance. Thank you so much! More
by FDURAN0930
Employees Worked With
August 25, 2023
Wonderful dealership. Great people, fast and efficient service. I highly recommend Audi Hoffman Estates to anyone looking for an Audi Great people, fast and efficient service. I highly recommend Audi Hoffman Estates to anyone looking for an Audi More
by AuntieK
Employees Worked With
Micheala was wonderful
August 25, 2023
I took my vehicle in to have diagnostics performed on the radio because it was not working. $221 later I was told the radio is not working and the components are not communicating to wash other. Yes. A radio because it was not working. $221 later I was told the radio is not working and the components are not communicating to wash other. Yes. Agree. That is why I brought it in. Then was told to figure out what’s wrong and reassemble it would be $1.200.. But total cost is not known because they don’t know what’s wrong with it. So why did I have to pay $221????? More
by Mike156
Employees Worked With
Serviceman’s name not recalled
