Audi Hoffman Estates - Service Center
Hoffman Estates, IL
3,815 Reviews of Audi Hoffman Estates - Service Center
I had great experience, brought my vehicle for windshield replacement, excellent job , they offered me a loaner as well . I’m pleased with costumer service, Tim was extremely helpful. replacement, excellent job , they offered me a loaner as well . I’m pleased with costumer service, Tim was extremely helpful. More
Took car in for a brake fluid flush service. Two problems this visit: (1) Audi Hoffman Estates returned my vehicle to me with a missing wiper blade for the front windshield. Didn’t notice until Two problems this visit: (1) Audi Hoffman Estates returned my vehicle to me with a missing wiper blade for the front windshield. Didn’t notice until I was caught in a downpour of rain the next day. I can prove this with dashcam video. (2) A service staff member was horsing around with my car in the lot - he put the car in reverse and drive 5 times back to back to back under low load. That puts unnecessary stress on transmission and gearing. Have dashcam video of this behavior. Will be calling to file complaint and never going back to this service center again. Unfortunate. More
Excellent dealership-great people to do business with! They are extremely efficient and always courteous. They are extremely efficient and always courteous. More
The service team at Audi Hoffman Estates is always first class, responsive and reliable. They communicate the issues well and are always upfront and fair in pricing. I recommend them 100% class, responsive and reliable. They communicate the issues well and are always upfront and fair in pricing. I recommend them 100% More