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Audi Marin

San Rafael, CA

4.8
593 Reviews
Audi Marin delivers a luxury automotive experience designed for drivers throughout Marin County, San Francisco, and the greater Bay Area. Our team is committed to providing a transparent, personalized approach to every interaction, whether you’re exploring the latest Audi models, shopping certified pre-owned vehicles, discovering Audi Sport performance, or servicing your vehicle with factory-trained technicians. We take pride in building lasting relationships through professionalism, attention to detail, and exceptional client care. From Mill Valley and San Rafael to Tiburon, Sausalito, and Napa, Audi enthusiasts choose Audi Marin for a modern retail experience that reflects the innovation and sophistication of the Audi brand. As part of indiGO Auto Group, Audi Marin is proud to represent a collection of world-class luxury automotive retailers dedicated to delivering elevated ownership experiences.
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700 Francisco Blvd W

San Rafael, CA

94901

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Showing 593 reviews

June 18, 2026

Elijah’s customer service was exceptional from start to finish - a real asset to your organization. The AI “receptionist” was very frustrating. I had to call back several times trying to get ahold of a r More

by jenniferpitney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah Toro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2026 -

Audi Marin responded

Thank you for choosing Audi Marin. Your feedback and rating mean a lot to us. We're glad Elijah was able to help, and we hope to see you again!

June 17, 2026

Excellent customer service from Jason. He was very thorough and went out of his way to help me. More

by joaconant
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jason Jason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2026 -

Audi Marin responded

Thank you for letting us know how Jason assisted you during your Audi Q5 hybrid service. We’re thrilled his thoroughness and willingness to go the extra mile made your visit outstanding. We look forward to assisting you with your next service.

June 17, 2026

Vehicle delivered on time and work was completed satisfactorily. Loaner vehicle was clean and accommodating. More

by etmmjd
Recommend Dealer
Yes
Employees Worked With
Gary Poarch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2026 -

Audi Marin responded

Thank you for the five-star review. We’re glad your Audi A6 was ready on time and that the loaner was clean and comfortable. Let us know if there’s anything else we can help you with.

June 16, 2026

Excellent experience! Our salesman, Diego, was responsive and resourceful. We were made to feel appreciated and taken care of. We’ll be back More

by edwabl
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Diego Cambronero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2026 -

Audi Marin responded

It’s wonderful to hear Diego provided a responsive and resourceful experience. Knowing you felt appreciated and well cared for makes our day. We look forward to welcoming you back for your next Audi.

June 16, 2026

Excellent, professional staff and experience from start to finish. I strongly recommend Audi of Marin. Jason and the entire team of service advisors like Gary and Willie patient, helpful and courteous. More

by Brooksdhoehn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Saremy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2026 -

Audi Marin responded

Thank you for highlighting Jason and our team’s professionalism during your Q5 hybrid service. We appreciate your recommendation and look forward to helping you again.

June 16, 2026

Got the job done and done well . Friendly and helpful crew they were. Made it a pleasant experience More

by Montereyrob
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Nathan Proctor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Poarch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2026 -

Audi Marin responded

We appreciate your kind words. It’s great to know our team handled your Audi TT service smoothly and with a friendly approach. We look forward to helping with any future needs.

June 13, 2026

Easy and quick scheduling Organized staff Gary is the best Glad there were no problems with car Washed my car More

by janicesbaldwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Poarch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2026 -

Audi Marin responded

Thank you for sharing your experience. We’re pleased scheduling your Audi Q3 service was effortless and that our team, especially Gary, kept everything organized. It’s great to know your Q3 had no issues and returned to you washed and ready to go.

June 13, 2026

Had a fine experience with Marin Audi and in particular, Jason, who was the service rep that took care of us. We were impressed with the way he handled our situation with a smile and yet very professional. More

by hutlink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2026 -

Audi Marin responded

We appreciate you taking time to share your experience with our service department. We’re delighted that Jason brought professionalism and a positive attitude to your visit. We appreciate you trusting us with your Audi and hope to assist you again down the road.

June 12, 2026

Love having my Audi serviced there. Everyone is super polite and helpful. The barista’s station is awesome. I was unable to grab breakfast on my way in, seeing coffee and a bagel was aw More

by bishop10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Stoica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2026 -

Audi Marin responded

It’s wonderful to hear our team, including Amy, provided polite and helpful service for your Q5 hybrid. We’re glad the coffee and bagel from the barista station were a nice start to your day, and we look forward to your next visit.

June 12, 2026

The service was outstanding in every way, perhaps especially in the communication re timing and addressing of any issues. Thank you! More

by Jottoboni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2026 -

Audi Marin responded

It’s great to hear our updates on timing and issue resolution met your expectations. Jason and our service team are pleased your Audi A4 received outstanding care. Thanks for sharing your positive experience!