
Audi Meadowlands
Secaucus, NJ
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my speaker problems were not fixed. i purchased a car from audi meadowlands, it has a speaker vibration and service would not fix it. i was told that is how it works. i went to another dealership service from audi meadowlands, it has a speaker vibration and service would not fix it. i was told that is how it works. i went to another dealership service and was told it can be fixed. More
It was a pleasure dealing with Michael Boden from the start.. never pushy .. Worked hard to find me the exact car I wanted!!! Great experience!!! start.. never pushy .. Worked hard to find me the exact car I wanted!!! Great experience!!! More
Michael Boden was a phenomenal sales representative. He treated us like family from the moment we walked through the door and made sure our purchasing experience was a great one. We considered several deal treated us like family from the moment we walked through the door and made sure our purchasing experience was a great one. We considered several dealerships prior to coming to Audi Meadowlands but after our encounter with Michael, we knew there was no reason to look any place else. SOLD!!!! More
in my 7 years of being with Audi Meadowlands, this was by far the worst experience ever. Firstly, the car was taken in at 9.30am with a guarantee of completion by 5pm the same day or a phone call. Neither of far the worst experience ever. Firstly, the car was taken in at 9.30am with a guarantee of completion by 5pm the same day or a phone call. Neither of these things happened, upon my calling there was no call back or update on when I would receive my car. In fact there was no call back the next morning - I had to call multiple times to figure out when I could pick up my car. Upon pick up of the car that had been "washed and cleaned" I had to clean up the interior today. Upon return of the loaner car, there was an "issue" identified with the wheels on the loaner car. I had not driven the car anywhere except to my home parking garage and back - what I found unacceptable was the accusatory tone and the demand for me to stay there until they looked through photos. The tone was rude, accusatory and lacked basic communication skills. I left (this was at 11am) and finally was called at 4.28pm with a voicemail telling me the photos showed the damage was there before and I was ok. 1) did you really think I could sit there all day and didn't have a job to go to and 2) there was no apology or recognition of the inappropriate treatment in the morning. I plan to purchase a new car next year and due to this experience will likely avoid Audi and will certainly avoid Benzel Busch so my services are with a different team going forward. More
Dealing with Meadowlands Audi and my salesman, Michael Boden, has been a pure pleasure. He made the whole transaction seamless and easy. I still text him with questions about the use of the electrics and Boden, has been a pure pleasure. He made the whole transaction seamless and easy. I still text him with questions about the use of the electrics and he answers promptly. More
George was friendly, courteous and well informed. We purchased our Audi A4 from him four years ago and were happy to work with him again. purchased our Audi A4 from him four years ago and were happy to work with him again. More
Second time using this service department and I am very satisfied with the experience. Easy to schedule online, prompt service upon arrival. Pleasant waiting area with beverages. satisfied with the experience. Easy to schedule online, prompt service upon arrival. Pleasant waiting area with beverages. More
Very unprofessional people at this establishment. Once you've spent your money courtesy goes out the window. Extremely disappointed and I will never go back.👎👎👎 you've spent your money courtesy goes out the window. Extremely disappointed and I will never go back.👎👎👎 More
I use Audi Meadowlands because of their professionalism, friendliness, and quickness. I have followed my salesman Stan from a previous dealership because of the great deals he has always gotten for me. friendliness, and quickness. I have followed my salesman Stan from a previous dealership because of the great deals he has always gotten for me. More