Audi Naples

great service It is never a problem to get a convenient service appointment at Audi Naples. Never had a service problem. Everybody is friendly and up to date for It is never a problem to get a convenient service appointment at Audi Naples. Never had a service problem. Everybody is friendly and up to date for questions and information. More

Joey is always pleasant. Keeps me informed about my vechicle's needs. I make the trip from Cape Coral, I feel the trip is worth my piece of mind. vechicle's needs. I make the trip from Cape Coral, I feel the trip is worth my piece of mind. More

Great dealership Couldn’t be happier with our experience purchasing our new car. Jeff was a pleasure to work with. He spent a lot of time explaining the features of th Couldn’t be happier with our experience purchasing our new car. Jeff was a pleasure to work with. He spent a lot of time explaining the features of the car and showing us how everything worked. The next day we met with one of the technology people who spent over an hour setting things up for us. More

Great Service Joey helped resolve issues with my low oil, and was extremely patient & kind. I definitely plan to continue using Audi Naples for my future services. Joey helped resolve issues with my low oil, and was extremely patient & kind. I definitely plan to continue using Audi Naples for my future services. More

Top Notch Sales and Service Audi Naples has a spectacular Sales and Service Team. I highly recommend this dealership to anyone looking for a great experience. Jason is very pro Audi Naples has a spectacular Sales and Service Team. I highly recommend this dealership to anyone looking for a great experience. Jason is very professional and easy to work with. More

Great service I was traveling and had issues with my A8. Called the dealership and got with Joey. He was great from the beginning to the end.. he got e in the ne I was traveling and had issues with my A8. Called the dealership and got with Joey. He was great from the beginning to the end.. he got e in the next day, provided a very nice loaner and the service was done right the 1 st time. Highly recommend Joey and the dealship More

Great service begins with great People and at Audi you have both. My car was Delivered on time and my Audi is running like a new one. have both. My car was Delivered on time and my Audi is running like a new one. More

Customer Rep Great, Mechanic Service Not So Great Justin, the CSR is great. Good work ethic, friendly, and tries to please. The actual work done by the mechanic technician's? Not so good. Incorrect Justin, the CSR is great. Good work ethic, friendly, and tries to please. The actual work done by the mechanic technician's? Not so good. Incorrect tire pressure, scratched interior trim, oil overfill, tire rotation marked as done when it wasn't and life expectancy of brakes actually increased in 1 year. on 5/29/20, technician has fronts at 8 mm and rears at 9 mm brake material remaining. On 5/28/19, technician had fronts at 8 mm and rears at 6 mm remaining measuring material left. Brake material increased in 1 year? How does that happen? I don't expect Justin to have to check the technician's work. That's not his job. Service department acknowledged the wrong and does what it is needed to correct it. They have ordered the interior trim piece to replace the one scratched by the tech when he removed the driver's seat. If only all of the technician's had positive work ethic's, this would be a great place to go for service. I certainly won't drive to Fort Myer's for service. In the end, it gets done. Just know your car well and check. I'm sure this place will straighten things out in the end and then it will truly be a great place to have your Audi serviced. More

RFoutine maintenance Asked to make sure that after the left rear tire was fixed that the technician would check prerssure in all tires and reset the MMI. Was told that th Asked to make sure that after the left rear tire was fixed that the technician would check prerssure in all tires and reset the MMI. Was told that this would be done as it is the normal procedure. AS I was exiting delaership onto Airport Pulling I continued to get a coinstant \beeping noise. So i looked at MMI and it was asking me to verify pressure and reset the MMI. I did this while driving but beeping noise would not stop. I returened to dealership and they pulled a scanner left by tech in my car. So my confidence is not high on thjis dealership right now. I may try Audi in Ft Myers for my next visit. More

Joey at Naples Audi is the best. Always give me good advice and makes sure my car gets everything it needs. Great dealership will differently come back. advice and makes sure my car gets everything it needs. Great dealership will differently come back. More