Audi Naples - Service Center

Employees were extremely friendly, went above and beyond with explanations and completed service extremely quickly. Couldn't have asked for a better experience. with explanations and completed service extremely quickly. Couldn't have asked for a better experience. More

Friendly. Looked up my ceh by vin # and located an active sercice contract in place. Save me $$. Looked up my ceh by vin # and located an active sercice contract in place. Save me $$. More

Service was actually done by VW of Naples. Service center took a week to schedule service for an issue that should have been fixed prior to the vehicle being put on the lot for purchase. Servi Service center took a week to schedule service for an issue that should have been fixed prior to the vehicle being put on the lot for purchase. Service department keeps extending the date of when my vehicle will be fixed. They also are not proactive in providing updates. I continuously keep having to reach out to the Service Center to find out the status of my vehicle. More

Excellent service from being greeted by the staff dropping off the car to being checked in, to giving me the exact cost of service up front and all the way to speedy delivery back to me! dropping off the car to being checked in, to giving me the exact cost of service up front and all the way to speedy delivery back to me! More

Everyone is always very friendly and efficient. The customer’s service and comfort are always a top priority The customer’s service and comfort are always a top priority More

Justin, manager of the service is an asset to Audi. Drew is always very professional, polite and helpful!!! Drew is always very professional, polite and helpful!!! More

Great communications by the service team during my visit. All work completed as promised. Thank you. All work completed as promised. Thank you. More

Attentive professional thorough patient knowledgeable Cross trained. To answer my questions in someone's absence Great Cross trained. To answer my questions in someone's absence Great More

Great service. Appreciated the promptness of securing a loaner vehicle for me while my vehicle was serviced Appreciated the promptness of securing a loaner vehicle for me while my vehicle was serviced More

Andrew was very professional and took care of my car. The Audi personnel support were on top of things and kept me informed on the car status. Good job. The Audi personnel support were on top of things and kept me informed on the car status. Good job. More