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Audi Princeton

Princeton, NJ

4.2
1,125 Reviews
Since 1998, Princeton Audi has been proud to serve the Central New Jersey area as well as North & South Jersey, Bucks, Montgomery and Philadelphia Counties and New York City Metropolitan areas. So when the time comes to shop, service or purchase parts for your automobile, call on Princeton Audi, your full service dealership. It all begins with a passion for the Audi Brand, However, it does not stop there. We thrive on the ability to share that passion for automobiles with our customers. Our no pressure, professional way of taking care of our clientele allows our attention to be directed to you, the customer. After all, the spotlight should be directed on you and your experience, not the transaction. Simply ask anyone with one of our fine Automobiles. Need more proof? Visit our recently newly dedicated and expansive Audi showroom and delivery facility. And when it comes time to service your vehicle, expect the same forthright and sincere care that you have come to expect from our group. Our brand new state-of-the-art service and parts facility compliments our dedication to serving you as well as your vehicle’s needs. Simply put, if you need something, don’t hesitate to ask anyone of our devoted staff. We invite you to visit our website for our latest inventory, service and parts updates. Most of all, don’t hesitate to contact us with any of your needs. Princeton Audi Proudly Serving: Princeton, Pennington, Hopewell, Freehold, East Windsor, West Windsor, Hamilton, Belle Mead, Somerville, NJ, Somerst, New Brunswick, Edison, Brdgewater, Hightstown, Somerset County, Mercer County, Bucks County, Central Jersey, , North Jersey, Philadelphia, PA, Newtown, Yardley, Trenton, Langhorne, Oxford Valley, Fairless Hills.
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959 US-206

Princeton, NJ

08540

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Showing 1,125 reviews

November 23, 2018

Very professional service! My salesman, Ryan Orsi, was very professional and accommodating. There was no pressure to buy and I really couldn't turn down the deal on the 2015 Aud More

by dstokes217
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Orsi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2018 -

Audi Princeton responded

Thank you so much for your kind words! We are so happy we were able to give you such a great experience.

November 23, 2018

Nice people, but be wary, they lie I previously composed a review of thus dealership whiich was not outstanding. Today I found out that I was lied to about my auto insurance coverage. I More

by RandiRN
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jade Atkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Waldrop
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Waldrop
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Gonzalez, Michelle Sabine
Nov 27, 2018 -

RandiRN responded

I must appologize to the folks at Audi of Princeton. In regards to the issue of being unisured. After many conversations with the staff at Audi, and my insurnace compnay; it appears that the insurnace company was at fault. It was Liberty mutual's representative who dropped the ball and failed to follow thru on adding the Mustang to my policy.

Nov 30, 2018 -

RandiRN responded

I must appologize to the folks at Audi of Princeton. In regards to the issue of being unisured. After many conversations with the staff at Audi, and my insurnace compnay; it appears that the insurnace company was at fault. It was Liberty mutual's representative who dropped the ball and failed to follow thru on adding the Mustang to my policy. After this addendum was added, I found out that it as the sales person Michelle Sabine who dropped the ball regarding the insurance coverage for the Mustang. A member of the executive response team listened to all of the telephone calls related to my issue. The representative who spoke with Michelle, told her 3 times that I had to either call Liberty Mutual or Michelle could have put me on the telephone with the representative. Unfortunately Michelle did not give me an opportunity to speak with the rep nor did she tell me that I needed to call. I cannot blame the entire dealer staff for the errors of one person. I recently had an issue with the car that required a costly repair. I have to commend Lauren Waldrop for stepping up and handing the issue. The customer service from Lauren was outstanding.

November 18, 2018

The Friendly Atmosphere Dealership Knowledgeable staff. No pressure salesman . Selection of VW vehicles you'll never find anywhere else.. I was looking for a very rare ,specifically More

by Michaelanthonykeith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Matamoros
Nov 19, 2018 -

Audi Princeton responded

Thank you, Michael, for taking the time to write this great review and for the five-star rating! We're so glad to hear that Oscar was knowledgable and able to get you the car you wanted at a price within your budget. Congratulations on your new VW, and we hope to see you again soon!

November 17, 2018

Fast,easy,professional Great Dealership - You receive what is promised !Would recommend to others interested in purchasing an Audi - was able to get the car with all of the More

by Dutchess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Sabine
Nov 19, 2018 -

Audi Princeton responded

Thank you so much for taking the time to provide us with your feedback! We're so glad to hear that you were able to get the car you wanted and that you had an overall positive car buying experience! Congratulations on your new Audi, and we look forward to seeing you again in the future!

November 15, 2018

Great experience - David Rojas is first class The team including David Rojas and Brandyn were first class all the way. The knowledge of Audi and the cars combined with low haggling on price made More

by Audi 2019
Recommend Dealer
Yes
Employees Worked With
David J. Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandyn Csorgo
Nov 15, 2018 -

Audi Princeton responded

Thank you so much for taking the time to share your experience with us and for the five-star rating! We're thrilled to hear that David, Brandyn, and the rest of the team were able to make this car buying experience a great one. Congratulations on your new Audi, and we look forward to seeing you again in the future!

November 09, 2018

Pleasant experience Oscar in sales is a VW enthusiast, very knowledgeable and was a pleasure to work with. He was honest about the sales process without being pushy. More

by Kdon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Matamoros
Nov 12, 2018 -

Audi Princeton responded

Thank you for taking the time to provide us with your feedback! We are glad to hear that Oscar was knowledgable and enthusiastic during your car buying process and made the experience a positive one overall. Congratulations on your new car, and we look forward to seeing you again in the future!

November 06, 2018

Nice people, but be wary I took delivery of a 2013 Mustang convertible on Nov 3, 2018. The car was everything I had been seeking. I found the vehicle on their internet site. More

by RandiRN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Waldrop
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Gonzalez, Michelle Sabine
Nov 12, 2018 -

Audi Princeton responded

Hi Randi, I’m very sorry that our delivery detail was below standards. We don’t want you to be disappointed with your experience and if you’d like to come in for a complimentary detail in the future we’d be happy to do so. Thank you for your kind words about our staff and feel free to contact me directly at any time to schedule the detail. Sincerely, Lauren Waldrop General Sales Manager

November 05, 2018

Great Car Buying Experience! My husband and I had such a great car buying experience at Princeton Audi. Even before showing up, Jade Atkins kept in contact with me confirming av More

by Jenhoff15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jade Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Gonzalez, Michelle Sabine
Nov 06, 2018 -

Audi Princeton responded

Thank you for the five star review, Jen! We appreciate you taking the time to review us here at Audi Princeton. We are thrilled to hear that you and your husband enjoyed your experience at the dealership. We look forward to seeing you for service in the future.

November 05, 2018

Wonderful Experience Oscar was extremely friendly, helpful, and knowledgeable. He answered all of our questions and was very up front and honest with us, which we greatly More

by Taylor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Matamoros
Nov 06, 2018 -

Audi Princeton responded

Thank you for the five star review, Taylor. We appreciate you taking the time to review us here at the dealership. We are thrilled to hear that you enjoyed your experience with us, Taylor. We look forward to seeing you for service in the future.

November 02, 2018

A Pleasant Experience Oscar was professional, and it was a pleasure to work with him. We helped our son purchase a used car, and Oscar made the experience simple and dire More

by Barbara
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Matamoros
Nov 06, 2018 -

Audi Princeton responded

Thank you for the five star review, Barbara! We appreciate you taking the time to review us here at the dealership. We are thrilled to hear that you enjoyed car buying experience with your son and our team. We look forward to seeing you for service in the future.

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