Audi Rockville

I asked for multiple cars to be seen and he didn't hesitate to meet my demands. I knew exactly what I was looking for and he provided all the details and answered all the questions. Even right befor hesitate to meet my demands. I knew exactly what I was looking for and he provided all the details and answered all the questions. Even right before signing, we got in the car again to take care of some last minute concerns. The dealership closed around 9 but he stuck around even after closing to ensure the deal went smooth as we were signing with the finance guys. Thank you Jean. More

My experience was horrible and chaotic. I inquired about an e-tronca their response was immediate. I told them I was out of state and had a trade in, but was looking to purchase immediately I inquired about an e-tronca their response was immediate. I told them I was out of state and had a trade in, but was looking to purchase immediately. I sent pictures of my trade in for appraisal. I have been awaiting a response for a week. I emailed for an update, still no response. According to their website, the car I wanted to purchase has since been sold. I’m still without a new car. More

Jean-Marc is a very knowledgeable and professional Audi sales representative. He really went out of his way to inform me about my options for the car I purchased. He was also very patient when I repeatedl sales representative. He really went out of his way to inform me about my options for the car I purchased. He was also very patient when I repeatedly asked him when my car would arrive. I have always been satisfied with Audi Rockville but Jean-Marc was by far the best advisor I have had so far. I would highly recommend him to anyone who is looking for a new Audi. More

Jean-Marc is a consummate professional. He is a breath of fresh air in an industry with a negative stigma. He intently listens to what you’d like to accomplish. Despite having a job to He is a breath of fresh air in an industry with a negative stigma. He intently listens to what you’d like to accomplish. Despite having a job to do, he is not pushy yet works diligently to make sure you're comfortable with your decision. More

Very bad service trying to sell me something I don’t need and when I said no they had an attitude. They dented my wife Audi while it was in service and never said anything about it Never buy Audi again and when I said no they had an attitude. They dented my wife Audi while it was in service and never said anything about it Never buy Audi again More

I give Jordan Stubbs the credit for referring me to Nicholas Appiah. My wife bought a vehicle on August 25, 2021 from Nick. Nick was a cool person once you get to know him. I can talk to him for hours. Nicholas Appiah. My wife bought a vehicle on August 25, 2021 from Nick. Nick was a cool person once you get to know him. I can talk to him for hours. Everything went smooth and hassle free but there was an issue with the Title department. It was getting way to late so I have to leave my wife there. We had our 3 year old with us. More

I provided my credit card info for a $2,500 deposit to hold a vehicle for 72 hours. Next day, the sales rep calls and says the manager doesn't think I'm going to buy the car and didn't run my card. Instea hold a vehicle for 72 hours. Next day, the sales rep calls and says the manager doesn't think I'm going to buy the car and didn't run my card. Instead they preferred I buy it that day. What happened to holding it for 72 hours? I find out that Michael Zheng was the one that refused to run the card. Just bad business ethics when buying a 6 figure car. They sold it to someone else a day later. Go somewhere else if you're looking for honest dealings. More

It was a seamless and professional experience at Rockville Audi - I was very pleased by the service I received. Kenneth Chang allayed all my concerns with an out of state purchase. Rockville Audi - I was very pleased by the service I received. Kenneth Chang allayed all my concerns with an out of state purchase. More

Tae Yeon is the best salesperson I’ve ever met! He’s super honest and genuine. He knows about the car so much and really straight forward. Love the customer service that Audi of Rockville is providing! super honest and genuine. He knows about the car so much and really straight forward. Love the customer service that Audi of Rockville is providing! Can’t ask enough! My life is complete with new car! Thank You!! More

I love customer service I received from Audi Rockville, Tae Yeon, He's super nice and really takes care of you regardless whatever question you might have! thank you! Tae Yeon, He's super nice and really takes care of you regardless whatever question you might have! thank you! More